[Answered] Fingerprint scanner is too slow

  1. G1538499856914
    Eclair Dec 6, 2019

    G1538499856914 , Dec 6, 2019 :
    My fingerprint scanner was super fast in Android 9, but after I updated to Android 10 it couldn't recognize my finger. I have to tap it 2-3 times and even I have to press the scanner very hard. Please fix this asap

  2. Feedback Bot
    Eclair Feb 24, 2020

    Stickied Post
    Feedback Bot , Feb 24, 2020 :
    You can try to reboot first and see if it returns well. If not, please contact our after-sales team for testing to confirm if it's a hardware issue.