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Fingerprint scanner issue

  1. richlok Cupcake Dec 7, 2018

    richlok, Dec 7, 2018 :
    My OnePlus 6's fingerprint scanner fails to respond when in sleep mode at times. I have to press the power button to wake the device and that's when the scanner responds. Anyone have a similar issue and/or fix? Rebooting doesn't help.
     

    #1
    E1544023107473 likes this.
  2. F_Rahul_Gaur_gqOi Cupcake Dec 7, 2018


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  3. M1544167607527 Cupcake Dec 7, 2018


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  4. Maverick2.0 Ice Cream Sandwich Dec 7, 2018

  5. Maverick2.0 Ice Cream Sandwich Dec 7, 2018


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  6. richlok Cupcake Dec 7, 2018


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  7. M1544167607527 Cupcake Dec 7, 2018


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  8. Maverick2.0 Ice Cream Sandwich Dec 7, 2018

    Maverick2.0, Dec 7, 2018 :
    I am from Asia too. Anyway, to find OS version, go to Settings - About Phone - and then look for "Android Version".
     

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  9. G_suprakash_mondal_lBKq Cupcake Dec 7, 2018


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  10. M1544167607527 Cupcake Dec 7, 2018

    M1544167607527, Dec 7, 2018 :
    it says 9.0.6
     

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  11. Maverick2.0 Ice Cream Sandwich Dec 7, 2018


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  12. M1544167607527 Cupcake Dec 7, 2018

    M1544167607527, Dec 7, 2018 :
    yes one plus 6T, i just bought it couple of days..
     

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  13. Maverick2.0 Ice Cream Sandwich Dec 7, 2018

    Maverick2.0, Dec 7, 2018 :
    This is the OnePlus 6 forum. You should first go through the OnePlus 6T forum for similar posts and then post if needed. I think you will find others with similar issues.
     

    #13
    M1544167607527 likes this.
  14. G_trafalgar_rey-zen_cMZm Cupcake Dec 7, 2018


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  15. Priyanshu Sharma Ice Cream Sandwich Dec 7, 2018

    Priyanshu Sharma, Dec 7, 2018 :
    Is it working after you pick the phone in your hands?
    And check whether the sensor near the notch is blocked or not while using fingerprint. If you block the sensor then it will respond as it is in pocket
     

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  16. G_trafalgar_rey-zen_cMZm Cupcake Dec 7, 2018


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  17. Priyanshu Sharma Ice Cream Sandwich Dec 7, 2018

    Priyanshu Sharma, Dec 7, 2018 :
    Is it occurs even after you pick the phone and then unlock?
     

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  18. G_trafalgar_rey-zen_cMZm Cupcake Dec 7, 2018


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  19. afsal.ok Cupcake Dec 7, 2018


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  20. saluiarnab Cupcake Dec 7, 2018


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