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fingerprint scanner not working properly in 10.3.2

  1. X1541194058530
    Cupcake Mar 4, 2020

    X1541194058530 , Mar 4, 2020 :
    Ever since I updated to Android 10 in my OnePlus 6 the finger scanner started to failed. I waited for every update hoping it will fix the issue but it'll never work. I installed today 10.3.2 and it's still no working properly. Somebody knows something I can do to fix it?
     

    #1
  2. Master_TC
    Jelly Bean Mar 4, 2020

    Master_TC , Mar 4, 2020 :
    I assume you have already deleted your fingerprints and re-registered them?
    What exactly is the problem with the scanner?
     

    #2
    Caomhin and p51d007 like this.
  3. X1541194058530
    Cupcake Mar 4, 2020

    X1541194058530 , Mar 4, 2020 :
    Yeah I already tried everything that comes to mind. If I restart the phone it will work just fine but later in maybe 30-40 min it will not recognize the fingerprint until I restart the phone again. In some apps it'll act like there isn't a fingerprint scanner at all since nothing happens, not even tell me it's not recognized. Also if I try to register a new fingerprint the scan will fail, unless I restart the phone and do it right away while is working. This has been happening the same since early December when I installed 10.0.0.
     

    #3
    Undoro likes this.
  4. Master_TC
    Jelly Bean Mar 4, 2020


    #4
    Caomhin and Artemus. like this.
  5. Undoro
    Cupcake Aug 11, 2020


    #5
  6. Caomhin
    Marshmallow Aug 11, 2020


    #6