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Working Fingerprint scanner not working via OnePlus 8T

  1. this_is_sumanth
    Donut Nov 11, 2020

    this_is_sumanth , via OnePlus 8T , Nov 11, 2020 :
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    Fingerprint, face unlock & password neither of these aren't working on my device until i restarted it. I am facing a lot of issues with my newly bought oneplus 8t since the beginning. Highly dissatisfied with this device. Even company representatives are not responding. They are asking me to factory reset my mobile everytime i contact them when facing a new issue
     

    #1
  2. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Nov 11, 2020

    mojoyoyo77 , Nov 11, 2020 :
    I do not know if this will be the case, with certain frequency, your OnePlus devices will ask for the security code, the fingerprint or facial recognition will not work. This is a security measure.
    In addition to security it is good so that you do not forget the code you used.
     

    #2
  3. this_is_sumanth
    Donut Nov 11, 2020

    this_is_sumanth , via OnePlus 8T , Nov 11, 2020 :
    Even security pin hasn't worked. In the photo u can see the pin has got stucked and neither of the securities has worked
     

    #3
  4. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Nov 11, 2020

    mojoyoyo77 , Nov 11, 2020 :
    Try deleting everything regarding security, password, fingerprints, ..., restart device and re-enter a password, fingerprints, face ...
     

    #4
  5. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Nov 11, 2020


    #5
  6. this_is_sumanth
    Donut Nov 11, 2020

    this_is_sumanth , via OnePlus 8T , Nov 11, 2020 :
    Yaa. But i don't want to do that. Bcz, a new mobile should be a new one. That too a flagship mobile with 43k price point. Any user don't like to see these petty issues in a new mobile.
     

    #6