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Fingerprint Scanner problem

  1. Kartik Kashyap
    Honeycomb Oct 16, 2015

    Kartik Kashyap , Oct 16, 2015 :
    I don't know what you're talking about. It burned your finger? I'm sorry mate but I never felt the fingerprint scanner even a bit hotter. Please contact service centre coz maybe your device is faulty! Cheers
     

    #21
  2. Cuerex
    KitKat Oct 17, 2015

    Cuerex , Oct 17, 2015 :
    you know that you can actually unlock the device via a code you set for the fingerprint in case it doesnt work?
     

    #22
  3. pmadden86
    Gingerbread Oct 19, 2015

    pmadden86 , Oct 19, 2015 :
    I watched video and took phone apart, I could not see any problem inside. I put back together and same problem. How do I return this device to headquarters of OnePlus for full refund?

    Thanks
     

    #23
  4. alfonso.lopez08
    Honeycomb Oct 19, 2015


    #24
  5. whyinem
    Froyo Oct 19, 2015

    whyinem , Oct 19, 2015 :
    If you have an issue, let the administrators on this forum know immediately. They are great with customer service and will resolve your problem in no time!
     

    #25
  6. tobias14
    Ice Cream Sandwich Oct 19, 2015


    #26
  7. TlathamXmahtalT
    KitKat Oct 19, 2015

    TlathamXmahtalT , Oct 19, 2015 :
    You can use the power button and unlock it with your pin. I find it really hard to believe this story.
     

    #27
  8. rrodri00
    Cupcake Oct 23, 2015

    rrodri00 , Oct 23, 2015 :
    lol that was i thinking
     

    #28
  9. DoitJ1
    KitKat Oct 23, 2015

    DoitJ1 , Oct 23, 2015 :
    Is this real??
     

    #29
  10. baltiets
    Gingerbread Oct 23, 2015


    #30
  11. Eshan_Anand
    Jelly Bean Oct 23, 2015

    Eshan_Anand , Oct 23, 2015 :
    Don't try too hard to register ur fringer, it might be ur desperate efforts rubbing ur finger on fp scanner and causing friction, producing heat.

    Use double tap to wake and dont use any sort of lock.
     

    #31