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Fingerprint scanner stopped working intermittently

  1. biswajit_sahu7
    Froyo Mar 13, 2018

    biswajit_sahu7 , Mar 13, 2018 :
    Hello Friends,

    All of a sudden the fingerprint scanner stopped working on my OnePlus 5 and the home button showing no response.
    Checked the forum and followed the tests with *#808#, the fingerprint auto test failed that time.

    But to my surprise after some time, the home button & fingerprint scanner started working as usual and the test passed too.

    Did anyone in the community face similar issue.

    Regards, Biswajit
     

    #1
  2. biswajit_sahu7
    Froyo Mar 13, 2018

  3. G_Vivek_Gulia_kHGC
    Gingerbread Mar 13, 2018

    G_Vivek_Gulia_kHGC , Mar 13, 2018 :
    me too faced this problem. its due to any 3rd party app. may be due to facebook or jio app or truecaller. go to these app and ckear storage of these app and check. this problem will solve with time. now my phone is working fine. and this problem solved itself. hope this will help you. clear cache of those app and check bro.
     

    #3