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Fingerprint scanner!

  1. akshay.gosree
    Eclair Oct 19, 2015

    akshay.gosree , Oct 19, 2015 :
    Hello forum, my opt fingerprint scanner doesn't register anymore. I deleted the 4 registered ones and left only my right thumb. Now I need to press hard 5-10 times to unlock and I can't add any new fingerprints. Could you please tell me what to do? ;(
     
    Last edited: Oct 19, 2015

    #1
  2. Psicosis
    Marshmallow Oct 19, 2015

    Psicosis , Oct 19, 2015 :
    Contact support.
     

    #2
  3. Pirmas
    Gingerbread Oct 19, 2015

    Pirmas , Oct 19, 2015 :
    clear cash in recovery and check what happens then.
     

    #3
  4. HaxxaN
    Ice Cream Sandwich Oct 19, 2015

    HaxxaN , Oct 19, 2015 :
    Just return the device and buy some other phone, cox everyday i see a new post of fingerprint issue and its definitely a hardware problem.
     

    #4
    PaNaVTEC likes this.
  5. natsu121
    Froyo Oct 19, 2015


    #5
  6. Magnetic Nerd
    Jelly Bean Oct 19, 2015

    Magnetic Nerd , Oct 19, 2015 :
    This has happened to mine. I have to press pretty damn hard since the latest update to register a fingerprint but afterwords the unlock works fine.
     

    #6
    billq likes this.
  7. mwayner
    Lollipop Oct 19, 2015

    mwayner , Oct 19, 2015 :
    Factory reset.
     

    #7
  8. akshay.gosree
    Eclair Oct 19, 2015

    akshay.gosree , Oct 19, 2015 :
    Has anyone had this issue before? Its happened all of a sudden. :( It was working like butter 3 hours back. Didnt install/update any app. Just like that. :( :(
     

    #8
  9. aliaaqib
    Froyo Oct 19, 2015

    aliaaqib , Oct 19, 2015 :
    When your thumb is wet & you touch the scanner then your scanner doesn't recognize your fingerprint.
     

    #9
  10. SimppaK
    Cupcake Oct 19, 2015


    #10
  11. harsh.garena
    Gingerbread Oct 19, 2015

    harsh.garena , Oct 19, 2015 :
    Just wait while the clock ticks.. And then you'll make the same thread..
     

    #11
    xoma262 likes this.
  12. HaxxaN
    Ice Cream Sandwich Oct 19, 2015

  13. oreomonster
    Ice Cream Sandwich Oct 19, 2015


    #13
  14. gas14
    Honeycomb Oct 19, 2015

    gas14 , Oct 19, 2015 :
    mine surprising it is working very well :cool: for now even after 2.1.1 update
     

    #14
    ajayhirapara likes this.
  15. rrodri00
    Cupcake Oct 23, 2015


    #15
  16. baltiets
    Gingerbread Oct 23, 2015

    baltiets , Oct 23, 2015 :
    I sent my OP2 back just today because of dead scanner/home button.
     

    #16
  17. ajayhirapara
    Gingerbread Oct 23, 2015

    ajayhirapara , Oct 23, 2015 :
    Mine too..
     

    #17
  18. HongKong User
    Honeycomb Oct 23, 2015

    HongKong User , Oct 23, 2015 :
    So sad to hear that !
    Oneplus what wrong with you ? ! More bugs coming out when you release new ota !
    Should you put more resource on your development term and put more resource on your cs around the world !

    No feeling good and buy opt and opx
     

    #18
  19. billq
    Jelly Bean Oct 23, 2015

    billq , Oct 23, 2015 :
    I think I've seen this in threads checkout search then let us know for future referance
     

    #19
  20. Eshan_Anand
    Jelly Bean Oct 23, 2015


    #20
    jumanirohan likes this.