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Fingerprint sensor issue 3.0.2

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Do you face any issues with fingerprint scanner post 3.0.2 update

  1. Yes

    54.2%
  2. Absolutely Not

    45.8%
  1. hrushis
    Froyo Jun 8, 2016


    #1
  2. Nikkz
    Froyo Jun 8, 2016


    #2
  3. d1beats
    Jelly Bean Jun 8, 2016


    #3
  4. marinobiagio
    KitKat Jun 8, 2016


    #4
  5. 1960
    Honeycomb Jun 8, 2016

    1960 , Jun 8, 2016 :
    Mine is Working like charm
    If you updated from lollipop then you MUST delete & re-register all your fingers...
    It will work fine
     

    #5
  6. Vonperz
    Donut Jun 8, 2016

    Vonperz , Jun 8, 2016 :
    Hello! My tip that work twice....
    1. Drain the battery
    2. Let the device lay drained about 48 hours
    3. Charge the battery to 100 % without turning it on
    4. Turn it on and the finger print reader /home button works again
    My first malfunction either finger print reader or home button worked
    The second time the finger print reader didn't work....
    Good luck!!
     

    #6
  7. hrushis
    Froyo Jun 9, 2016

    hrushis , Jun 9, 2016 :
    How many know what is clean flash
     

    #7
  8. hrushis
    Froyo Jun 9, 2016

    hrushis , Jun 9, 2016 :
    Any logic for 48 hrs
     

    #8
  9. ariel.us
    Froyo Jun 9, 2016

    ariel.us , Jun 9, 2016 :
    I contacted support yesterday for a home button / fingerprint issue, they suggested a reset to factory, so before doing that, checked for updates, seen OOS302, installed it, got my home button back, but no fingerprint
    Today I removed my tempered glass protection because it was chipped, and then fingerprint started to work.

    Coincidence or new image? not sure..
     

    #9
  10. MikeHoward
    Eclair Jun 9, 2016

    MikeHoward , Jun 9, 2016 :
    FP scanner isn't working for me after updating to OOS302. I tried setting up my FPs again and now the scanner won't even recognise when I'm pressing my finger down on it; meaning I'm unable to set up a new FP.

    This was working fine this morning before I updated.
     

    #10
    kobleznbitz likes this.
  11. Nopanand
    Froyo Jun 9, 2016


    #11
  12. kencck05
    Cupcake Jun 9, 2016

    kencck05 , Jun 9, 2016 :
    i have same problem...
     

    #12
    debonotimothy likes this.
  13. oneplusadi
    Donut Jun 9, 2016

    oneplusadi , Jun 9, 2016 :
    My FP scan doesnt unlock the device. It just wakes it up. I still need to unlock it using pattern code. Is any one else facing this issue?
     

    #13
    kencck05 likes this.
  14. pgalatage
    Cupcake Jun 9, 2016

    pgalatage , Jun 9, 2016 :
    not working for me home button unresponsive and fingerprint is also not working.
    Please let me know how to clean flash.
     

    #14
  15. pgalatage
    Cupcake Jun 10, 2016

    pgalatage , Jun 10, 2016 :
    Thanks man, it worked for me.
    only one change in step 2. you dont need to keep phone off for 48 hours. after 0% try powering on phone for around 25 times so it goes dry completely in 15 minutes. then 100% full charge without removing cable tried your steps worked thanks man.
     

    #15
  16. pgalatage
    Cupcake Jun 10, 2016

    pgalatage , Jun 10, 2016 :
    voperz solution worked for me.
    1. Drain the battery
    2. try switching phone on around 25 times in 15 minutes continuosly. at a time it will not give you start logo as well.
    3. then Charge the battery to 100 % without turning it on
    4. Turn it on (without removing cable) and the finger print reader /home button works again
     

    #16
  17. Antonio.Loera96
    Gingerbread Jun 10, 2016


    #17
    kobleznbitz likes this.
  18. Sciaracastro
    Cupcake Jun 10, 2016

    Sciaracastro , Jun 10, 2016 :
    It first showed the "Fingerprint hardware not available" when I passed my finger on the Home button (so I guess it was working) and now it stopped working completely.

    I've been a pretty satisfied user for months and this was a complete disappointment.
    I tried the *#808# in the dialer and both tests failed.
    I wanna cry.
     

    #18
  19. thewrench80
    Cupcake Jun 10, 2016

    thewrench80 , Jun 10, 2016 :
    when i do the *808 the first test , test of the sensor is ok, the 2nd checkboard test comes back failed everytime?
    what is that test doing? might help to figure out why the home button works as a home button but the finger print sensor is not working, keep getting hardware unavailable? what is it doing? sleeping?
     

    #19
  20. thewrench80
    Cupcake Jun 10, 2016


    #20
    kobleznbitz likes this.