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Fingerprint setting are not displaying in Security Settings via OnePlus 6T

  1. Manoj_Kumar_K
    Cupcake Nov 28, 2020

    Manoj_Kumar_K , via OnePlus 6T , Nov 28, 2020 :
    Hi Team,
    I'm facing issue with my phone, I'm unable to find fingerprint settings, sometimes it is displayed as Fingerprint hardware is not recognised. Is this a software problem or Sensor??
    Please help me with this
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    Last edited: Nov 28, 2020

    #1
  2. Manoj_Kumar_K
    Cupcake Nov 28, 2020


    #2
  3. Manish.Rawat
    Cupcake Nov 28, 2020


    #3
    Manoj_Kumar_K likes this.
  4. I1543737338376
    Cupcake Nov 30, 2020

    I1543737338376 , Nov 30, 2020 :
    I am facing the same issue for my one plus 6t. I don't see fingerprint setting and did hard reset as well.. it didn't work. anyone please help me to fix this issue.
     

    #4
  5. Shailender Sharma
    Lollipop Nov 30, 2020


    #5
  6. Caomhin
    Community Hero 2020 Nov 30, 2020

    Caomhin , via OnePlus 6T , Nov 30, 2020 :
    Clear all Screen Locks, Pin, Fingerprint and Facelocks etc. This is important.

    Then clear all Smart Locks as well.

    Restart your phone, then setup your Fingerprint once more.
     

    #6
    Tokolozi likes this.
  7. Kerngehirn3
    Honeycomb Dec 1, 2020


    #7
    pablofg1978 likes this.
  8. Manoj_Kumar_K
    Cupcake Dec 1, 2020

    Manoj_Kumar_K , via OnePlus 6T , Dec 1, 2020 :
    I did it, but no luck 😢
     

    #8
  9. Manoj_Kumar_K
    Cupcake Dec 1, 2020


    #9
  10. Caomhin
    Community Hero 2020 Dec 1, 2020

    Caomhin , via OnePlus 6T , Dec 1, 2020 :
    Then it might be time to backup the phone and do a full Erase All Data factory reset.



    Or Report the issue directly to OnePlus Developers as a Bug report.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #10
  11. Manoj_Kumar_K
    Cupcake Dec 2, 2020

    Manoj_Kumar_K , via OnePlus 6T , Dec 2, 2020 :
    Thanks man that is the last hope.. Will do that..
    Thanks
     

    #11
    Caomhin likes this.