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Flashing screen OP5 via OnePlus 5

  1. Jamie_Small
    Cupcake Dec 22, 2019

    Jamie_Small , via OnePlus 5 , Dec 22, 2019 :
    Any one know how to remove the update that causes flashing screen? Contacted support 4 months ago and they have done nothing. I'm pretty patient but had enough now... takes me 3 clicks of every other letter to even type this.
    putting brightness on high or low doesn't fix it. adaptive on off doesn't fix it.
    Not rooted so not sure if there is a way to roll back?
    I have already wiped cache... factory reset...

    issue started in the following update:.
    ONEPLUS A5000_24_19-718


    Please help! Anyone!!!
     
    Last edited: Dec 22, 2019

    #1
  2. Jamie_Small
    Cupcake Dec 22, 2019

  3. Waveform Modifier
    Marshmallow Dec 22, 2019

    Waveform Modifier , Dec 22, 2019 :
    Maybe hardware issue. Contact OnePlus support
     

    #3
  4. Jamie_Small
    Cupcake Dec 22, 2019


    #4
  5. Waveform Modifier
    Marshmallow Dec 22, 2019

    Waveform Modifier , Dec 22, 2019 :
    Please contact OnePlus support through their website.
     

    #5
    Jamie_Small likes this.
  6. Jamie_Small
    Cupcake Dec 22, 2019


    #6
  7. samikojo
    Froyo Dec 22, 2019

    samikojo , Dec 22, 2019 :
    You can always try doing a factory reset, but looks like a hardware issue to me.
     

    #7
  8. Waveform Modifier
    Marshmallow Dec 22, 2019

    Waveform Modifier , Dec 22, 2019 :
    Happen after an update doesn't always equates to software issues. Definitely looks like hardware to me.
     

    #8
  9. Jamie_Small
    Cupcake Dec 22, 2019

    Jamie_Small , via OnePlus 5 , Dec 22, 2019 :
    I've tried the factory reset a couple of times.
    The flashing screen was a bug on op6 with a software update but got fixed in a later update. Mine (op5) never appears to get fixed.
     

    #9
  10. Waveform Modifier
    Marshmallow Dec 22, 2019

    Waveform Modifier , Dec 22, 2019 :
    Probably because it's not a software bug. This is the first time I have seen it on the 5 series.
     

    #10
    Jamie_Small likes this.