Frame rate dropping OnePlus 7 Pro via OnePlus 7 Pro

  1. Z1574584299480 , via OnePlus 7 Pro , Jun 14, 2021 :
    Hello, I've been having the problem with my OnePlus for a few weeks now that the frame rate keeps dropping to 10 - 20 Hz. Especially while using YouTube and Netflix very noticeable and annoying. Uninstall and restart and so on I have already done everything, unfortunately did not work. Also noticeable in other apps and when scrolling that the frame rate constantly crashes.

    What can be done about it? Is this a warranty case?

  2. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Jun 15, 2021

    Liehjan , Jun 15, 2021 :
    The display of the 7pro is not LTPO, it has only two set hertz limits of 60 and 90... the display can't go down to below 60hz.

    Artemus. likes this.
  3. Ankita_S.
    OnePlus Bug Hunter Staff Member Jun 16, 2021

    Ankita_S. , Jun 16, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.


  4. V1567182463172
    Cupcake Jun 22, 2021

    V1567182463172 , Jun 22, 2021 :
    If you requiere additional information let my know, as I have the same issue, since updating to Android 11. I didn't get frame rate drops on Android 10, but since I updated to 11, I get framerate drops with every streaming app on the OnePlus 7 Pro. It doesn't matter if I set it to 60hz or 90hz. The drops happen with each setting. I did a hard reset a few weeks ago, unfortunately that didn't fix the problem.

  5. vinay11singh
    Honeycomb Jun 22, 2021

    vinay11singh , via OnePlus 7 Pro , Jun 22, 2021 :
    Use feedback section to report this to oneplus software team