Front camera bricked 1+ 7pro via OnePlus 7 Pro

  1. C1571305004723
    Cupcake Nov 14, 2021

    C1571305004723 , via OnePlus 7 Pro , Nov 14, 2021 :
    I think the last Android security update on October 1st, 2021 bricked the front facing camera on my One Plus 7 Pro. It pops up, but there is no image feed. Keeps opening and closing. Which means, face recognition is not an option anymore.

    Incidentally, When I tried logging into one of my Google accounts, the Google verification page identified my phone as Nord.. Just so happens that the October 1st Android security update was only released for Nord and later models and not for the 7 series. Can anyone tell me if there is a fix planned? Or is there one already out there that I'm not aware of?

  2. Artemus
    Moderator, Community Hero 2020 Moderator Nov 14, 2021

    Artemus , Nov 14, 2021 :
    The camera problem is more than likely a hardware issue, some people have had success with getting it repaired by a service tech.

    As for the Google verification page, I've never heard of this happening...

    casalta and Aaron2017 like this.
  3. C1571305004723
    Cupcake Nov 15, 2021

    C1571305004723 , via OnePlus 7 Pro , Nov 15, 2021 :
    Hi Artemis, thanks for responding.

    My camera motors and such are working just fine. The camera pops up, but closes without any image feed. Same when trying video calls, selfies etc.

    If getting looked at by a technician is all it takes, I wouldn't mind.

    As for the phone being recognised as a Nord by Google 2step verification, this was the first time that happened since I started using my phone which is what has strongly given me the idea that the fault is software based and not a hardware issue. Moreover, going over the posts of many similar users, the problem seems to have started from the October 1st Android Security Update.

    Pratheekh18 likes this.
  4. abpanchali
    Gingerbread Dec 8, 2021

    abpanchali , via OnePlus 6 , Dec 8, 2021 :
    I just updated my OP6 to Oxygen OS and the front cam got bricked. This is not an issue with the hardware. OnePlus is messing things up.

    C1571305004723 likes this.
  5. C1571305004723
    Cupcake Dec 11, 2021

    C1571305004723 , via OnePlus 7 Pro , Dec 11, 2021 :
    Sad that Wan is focusing more on Oppo and OnePlus integration these days rather than solving OnePlus issues. One plus is losing its credibility as a money saving brand. I've started looking at the Pixel 6 to replace my OnePlus 7 pro. Fingers crossed at least I have better luck and pull that phone for the next 4 years at least.