front camera not working after update

  1. JaimeM2
    Eclair Dec 5, 2020

    JaimeM2 , Dec 5, 2020 :
    Phone over the table working good.

    Update received.

    2 hours later u take ur phone and start to fail. No facial unlock. Front, back camera, youtube, etc.

    Lot of same model phones start to fail in the same moment.

    ¿Hardware issue? IDK Rick, It's look fake.

  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 5, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Dec 5, 2020 :
    I see random camera failures all over the community on several phones on every single update more or less... If it gets solved by using a other version then hurray. Verified software issue of some kind.
    However if nothing you do regardless of software version used, rollbacks, msm-tool and whatever and the problem remains... Still so sure it is a software issue then? I would not rule out hardware issues so easilly as some prefers to do. I've seen updates being the the blame for basically everything. Sure... The timing may suggest a software related issue if worked at sometime before the upgrade and failing sometime after an upgrade... But for those that tried EVERYTHING and absolutely nothing brings the camera back. How can they be 100% sure it is a software issue?

  3. dkishorereddy
    Cupcake Dec 5, 2020

  4. Elvis2020
    Cupcake Dec 5, 2020

  5. Hitzilla4
    Gingerbread Dec 5, 2020

  6. X1607238763892
    Cupcake Dec 6, 2020

    Eclair Dec 6, 2020

  8. JaimeM2
    Eclair Dec 8, 2020

    JaimeM2 , via OnePlus 7 Pro , Dec 8, 2020 :
    YouTube dosent wokt... Hardware issue?? Cammoooon!

  9. JaimeM2
    Eclair Dec 8, 2020

    JaimeM2 , Dec 8, 2020 :
    i'm a software developer... im playing with Android Since Nexus One. i'm not an expert, bad im usually looking for the patterns, looking the faults, watching the behavior apps...

    this could be a coindident software issue? all is posible.

    Ockham razer...

    Its not

  10. Hitzilla4
    Gingerbread Dec 8, 2020

  11. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 8, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Dec 8, 2020 :
    So what is up with YouTube now then?
    Pretty far from the camera issue though.
    Anyway. Let me know if your camera ever works again. And I'd be interested in knowing what part that actually broke it.

  12. Danielbub
    Donut Dec 8, 2020

    JaimeM2 likes this.
  13. _Bharat_
    Gingerbread Dec 9, 2020

    Eclair Dec 9, 2020

  15. Kuljeet23
    Cupcake Dec 9, 2020

  16. jonasmanoel
    Donut Dec 9, 2020

    jonasmanoel , Dec 9, 2020 :
    My phone OnePlus 7 Pro the pop up camera stopped working common developer team help us

  17. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 9, 2020

  18. Muzzo96
    Cupcake Dec 9, 2020

    Muzzo96 , Dec 9, 2020 :
    You Just try to reset you smartphone? Maybe can be some apps that do this effect on your camera

  19. JaimeM2
    Eclair Dec 12, 2020

    JaimeM2 , Dec 12, 2020 :
    Thx... we havent think this solution.