12
front camera not working after update

  1. JaimeM2
    Eclair Dec 12, 2020

    JaimeM2 , Dec 12, 2020 :
    Thx... we havent think this solution.
     

  2. jonasmanoel
    Donut Dec 13, 2020


  3. tiaxani
    Gingerbread Dec 13, 2020

    tiaxani , Dec 13, 2020 :
    I saw someone else with the same problem, my boyfriend’s camera is ok :D
     

  4. jonasmanoel
    Donut Dec 13, 2020


  5. JaimeM2
    Eclair Dec 18, 2020

    JaimeM2 , Dec 18, 2020 :
    All of us are in the same situation.
    I have the ******* phone in the box and using a old one.
     

  6. G1559199801166
    Cupcake Dec 19, 2020

    G1559199801166 , Dec 19, 2020 :
    I'm facing the exact same issue. Begin with the front facing camera failing, apps like Snapchat stopped working. This went on for a week, now neither front nor back cameras work - alongside this many apps don't work at all either, YouTube, Snapchat, Facebook messenger voice calls.

    Occasionally I get a day or two when the back camera returns functionality, alongside this all of the above apps start working too, so the issue is seemingly linked, then it goes back to being all broken.

    Hard reset my phone twice but absolutely no fix thus far, has been going on since September
     

  7. Swejuggalo
    Community Bug Hunter Dec 19, 2020


    G1559199801166 likes this.
  8. anujoybhaumik
    Cupcake Dec 19, 2020


  9. ChristophSchuste
    Cupcake Dec 21, 2020


  10. Lcarrere
    Cupcake Dec 22, 2020

    Lcarrere , Dec 22, 2020 :
    On my side , got the same problem just yesterday ... 5 days ago, I got the last update from November... 10.0.10GM21BA and the front camera stopped working yesterday. Randomly I have a black screen, or just a fixed picture.... I wiped my phone completely , reinstalling all applications one by one, but it is not working :((
     

  11. G1559199801166
    Cupcake Dec 22, 2020

    G1559199801166 , Dec 22, 2020 :
    I've just sent mine to be fixed, I will get back to you about whether they actually solve the issue - have my fingers crossed
     

    Swejuggalo likes this.
  12. Swejuggalo
    Community Bug Hunter Dec 22, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Dec 22, 2020 :
    Great. I never had any issues with mine but a coworker with 7T Pro broke his. In that case I think the mechanical parts was the issue though (I think it got stuck halfway)
     

  13. Roberto.stifani
    Cupcake Dec 22, 2020

    Roberto.stifani , Dec 22, 2020 :
    Same here I've done the update and the front camera is not working anymore is without any sense. I just tried the reset of the app but is not an app problem, I really don't understand...

    I tried also in Safe mode and the camera doesn't work.
     
    Last edited: Dec 22, 2020

    JaimeM2 likes this.
  14. Mandy Singh
    Gingerbread Dec 23, 2020


    JaimeM2 likes this.
  15. vervaidas
    Cupcake Dec 23, 2020


    JaimeM2 likes this.
  16. Mandy Singh
    Gingerbread Dec 24, 2020


  17. Mandy Singh
    Gingerbread Dec 24, 2020

    Mandy Singh , via OnePlus 7 Pro , Dec 24, 2020 :
    OnePlus should issue an apology for this and should provide camera replacement free of cost. I can see multiple people have been facing this issue. We should start tweeting to OnePlus for the same.
     

    ZZJHONS likes this.
  18. Artemus.
    Community Hero 2020 Dec 24, 2020

    Artemus. , Dec 24, 2020 :
    They didn't brick anything, not to mention it's only happening to a handful of people.
     

    Auristic and Swejuggalo like this.
  19. Mandy Singh
    Gingerbread Dec 25, 2020

    Mandy Singh , via OnePlus 7 Pro , Dec 25, 2020 :
    If it's happening to few people then it's a problem