Camera Front Camera Not working / Black screen

  1. bhai rankar
    Cupcake Sep 20, 2020

    bhai rankar , Sep 20, 2020 :
    Oneplus 7 pro camera doesn't work
    • it pops up
    • doesn't work in third party app either
    • Tried clearing the cache but still wont work

    pg.magno likes this.
  2. ertai83
    Donut Oct 14, 2020

  3. Domeldor
    Cupcake Oct 15, 2020

    Attached Files:

  4. GokulLee
    Gingerbread Oct 16, 2020

  5. Domeldor
    Cupcake Oct 16, 2020

  6. K1564619356317
    Cupcake Oct 17, 2020

    K1564619356317 , Oct 17, 2020 :
    I have the same issue, first I had a black screen and nothing happened, now when I switch from rear to front camera the camera app closes itself. To be clear, the front camera does pop up with no problem, it's just not registering anything.

    I tried clearing camera app cache and restarting the phone, nothing works.

    Of course Face unlock doesn't work and sometimes a message appears saying "another app is using the camera".

  7. Harikrushn
    Froyo Oct 17, 2020

  8. Rajendra.Bhat
    Jelly Bean Oct 17, 2020

    Rajendra.Bhat , Oct 17, 2020 :
    Visit service center

  9. Talhamohd
    Donut Oct 23, 2020

    Talhamohd , Oct 23, 2020 :
    Guys, Let connect on WhatsApp and make a group for those who are facing this problem.

  10. Y1604051967321
    Cupcake Oct 30, 2020

    Y1604051967321 , Oct 30, 2020 :
    got the same issue from last couple of months. now with recent update back camera is also not working. Youtube dies out afer trying to load for some time. message is not working. Lot of issues. Regretting my switch to one plus

  11. carlosveu10
    Cupcake Nov 1, 2020

    Last edited: Nov 2, 2020

  12. Y1604051967321
    Cupcake Nov 3, 2020

    Y1604051967321 , Nov 3, 2020 :
    Front cam pops up, but cam doesn't show anything - black screen. Same now with back cam. It's a software problem.

  13. Andre_Luiz_Jr
    Eclair Nov 8, 2020

  14. pg.magno
    Cupcake Nov 13, 2020

    pg.magno , Nov 13, 2020 :
    I have a similar issue but anytime I call the camera function on any app... screen goes black and if it's on the camera app just stays like that. If I call it through some other app like Whattsapp it errors and closes app.

    Also my message app stopped working, it opens and a few seconds later jus bugs out an requests to close. Youtube app also has issues when I open it I dont see any results of videos it just stays there loading the first screen and nothing happens.

    I've raised a ticket with Support but have had no response from the. Anybody getting these issues?? Any way to get around it? I've cleared appe chache's etc I've factory reset and still the same issue.

    Now I have a 800€ papper weight and I'm very unhappy by I brand that I thought so highly of. Oneplus 7 pro will definitely be my last OnePlus phone.
    Last edited: Nov 13, 2020

    Cupcake Nov 13, 2020

    OHMYAZN , Nov 13, 2020 :
    Got the same issue, with both camera's and a variety of apps not working. Resets, clearing data, safe mode... nothing is working.

  16. F_Amerigo_Ignarra_cjal
    Cupcake Nov 18, 2020

  17. G_Bibudh_Dwa_mmga
    Cupcake Nov 21, 2020

  18. Z1580648817177
    Cupcake Dec 15, 2020

    Z1580648817177 , Dec 15, 2020 :
    Does anybody find the solution of this??? I just start facing issue from yesterday. Please response.

  19. Z1580648817177
    Cupcake Dec 15, 2020

    Z1580648817177 , Dec 15, 2020 :
    is issue solve for you brother?

  20. J1577690407771
    Cupcake Dec 21, 2020

    J1577690407771 , Dec 21, 2020 :
    I am facing the same issues. The front cam pops up without any problem, but it is not registering anything. In the camera app once the front cam pops out the blacks out and the app closes on its own. Other apps that use the cam such as WhatsApp, Instagram, and Snapchat are also not supported. I tried clearing the cache, uninstalling apps, and restarting the phones multiple times. Still, nothing works. The phone also does not recognize the face unlock feature too.