3
front camera opens randomly

  1. Q1559543756919
    Cupcake Nov 22, 2019


    #1
  2. Pitobaby76
    Cupcake Dec 1, 2019

    Pitobaby76 , Dec 1, 2019 :
    Same here. Been doing it for months now. I'll have it in my pocket and when I pull it out, the camera app is open with the selfie cam popped up. Sometimes my flashlight also turns on by itself.
     

    #2
  3. billgilbert
    Cupcake Apr 26, 2020

    billgilbert , Apr 26, 2020 :
    I have that problem also. It's to the point that I'm concerned any time that I put the phone down that the camera will turn on and I won't notice it. I see that there is no help for this problem here.
     

    #3
  4. Q1582989707050
    Cupcake Apr 26, 2020


    #4
  5. P1600038914236
    Cupcake Sep 14, 2020

    P1600038914236 , Sep 14, 2020 :
    I have the same issue. It is very annoying. It almost pups up every 2nd time i lock the phone.... I am seriously considering leaving oneplus for good. Cant find any help for this
     

    #5
  6. billgilbert
    Cupcake Nov 21, 2020

    billgilbert , Nov 21, 2020 :
    I have had this problem for many months. I went to One Plus help and it seemed that they have never heard of this problem. I asked how that could be when it is talked about in several places. No answer. The person gave me an idea of what to do, over and over. He really had no knowledge, just wasted my time. Then in desperation he told me to factory reset the phone. I asked if that he proven to solve the situation and he said no. That's when I mentioned what part of my anatomy he could kiss and left. Completely useless support system, they don't even check their own forums! My spouse needed a new phone last month and I said that I honestly could not recommend One Plus.
     

    #6
  7. Vrushabh_Tawde
    Eclair Nov 22, 2020

  8. FaradaySage
    Froyo Nov 24, 2020

    FaradaySage , Nov 24, 2020 :
    you probably have inadvertently activated a gesture. you can have gestures like swiping up or to the side or a letter v or something to activate the selfie cam. that's probably what's going on.
     

    #8