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Front camera stopped working via OnePlus 7 Pro

  1. Maximiliano Quiñones , via OnePlus 7 Pro , Dec 5, 2021 :
    Today my front camera stopped working properly. It pops up and down, it's not an issue with the camera itself. As soon as I try to switch to the front camera the phone freezes and the camera comes in and out with no image until the phone doesn't respond anymore and it says that UI stopped working. I tried the camera cache wipe, factory reset and developer wipe reset too. The phone hasn't take any damage and I've been treating it with much care these past years. Any clues anyone?
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 5, 2021

    Dresa91 , Dec 5, 2021 :
    Did you also check it in safe mode?

    please note this:
    Source: https://forums.oneplus.com/threads/all-about-oxygenos-august-2021.1492051/
     

    #2
    Artemus likes this.
  3. K1572448344694 , via OnePlus Nord 2 Gray Sierra , Dec 7, 2021 :
    Hi, this also happend to me too
    • Tried on safe mode, the problem is present
    • Face unlock doesn't work
    • Everything related to front facing doesn't work (Photo, Video)
    • I cleared data and cache on camera app, still not working
    • When it is on selfie mode seems the whole Ui has bug, navigation buttons don't work also
    • Installed Gcam to see if was a problem with op camera app, still doesn't work

    Pop up camera goes up and down on itself, the phone has no damage, water or anything because is like a secondary phone, and this happen without installing any updates whatsoever even from playstore and security update.

    Please help solving this issue.


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    #3