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Gallery messed up, capture date not working via OnePlus 8 Pro

  1. S1592471452059
    Cupcake Nov 28, 2020

    S1592471452059 , via OnePlus 8 Pro , Nov 28, 2020 :
    Hi, when I installed the latest update on my one plus 8 my gallery has now messed up.

    All my photo albums have now re-arranged into different orders. They are not by capture date even though this is the setting. My pictures are all over place.

    Please help, I need my pictures sorted by capture date.
     

    #1
  2. Mr. BG
    Welcoming Expert, Community Hero 2020 Community Expert Nov 28, 2020

    Mr. BG , Nov 28, 2020 :
    If you go to settings (three Dots in the upper right corner) you can change the sorting.
     

    #2
  3. S1592471452059
    Cupcake Nov 28, 2020

    S1592471452059 , via OnePlus 8 Pro , Nov 28, 2020 :
    I did that but my photos are still not arranged by capture date order.
     

    #3
  4. Funk Wizard
    Moderator Moderator Nov 28, 2020


    #4
    Mr. BG likes this.
  5. Mr. BG
    Welcoming Expert, Community Hero 2020 Community Expert Nov 28, 2020

    Mr. BG , Nov 28, 2020 :
    That's strange, have you tried clearing the app cache?

    Maybe the index was corrupted.
     

    #5
  6. S1592471452059
    Cupcake Nov 28, 2020


    #6
  7. Mr. BG
    Welcoming Expert, Community Hero 2020 Community Expert Nov 28, 2020

    Mr. BG , Nov 28, 2020 :
    Go to

    Settings > Apps and notifications > App Info.

    Go to gallery App > Clear storage & cache.

    Then Clear cache, NOT STORAGE! ;)
     

    #7
  8. S1592471452059
    Cupcake Nov 28, 2020

    S1592471452059 , via OnePlus 8 Pro , Nov 28, 2020 :
    Hi, I just tried that and restarted my phone. I'm still having the same issue. All my photos in my gallery albums are jumbled up. Some that were taken on same day have been divided and spread across the album. It's so frustrating.
     

    #8
    P1601537805733 likes this.
  9. P1601537805733
    Cupcake Nov 9, 2021

    P1601537805733 , Nov 9, 2021 :
    have the same issue, it's really annoying, cannot send images on apps because dates are jumbled. this happened after the new update. please help
     

    #9
  10. Furuha
    Cupcake Nov 29, 2021

    Furuha , Nov 29, 2021 :
    Same for me. It happens randomly and all my pictures are messed up. I am using Version 4.0.297 of the Gallery Application and the One Plus 6t. Yes, I have cleared storage bla bla bla. It doesn't work. please fix this
     

    #10