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Gallery NOT working properly!

  1. RKaran
    Cupcake Mar 13, 2018

    RKaran , Mar 13, 2018 :
    Hi, I have been using 5T since a couple of months. It was working well before, but now I am facing some problems with Gallery. The Problems are as follows:

    1. When I try to download photos from Facebook or WhatsApp profile, the app shows that the photo is saved in Gallery. But the photo doesn't show up in Gallery.

    2. I tried to move some photos from one folder to another to sort them out. It didn't happen through Gallery. So I went to File Manager and moved them. But when I moved the photos, they were removed from original folder but didn't show up in the new folder.

    (The Camera is working fine though. The photos taken are appearing in Gallery. When I take a screenshot, it also works totally fine.) So new photos are not being added in Gallery except from the camera or screenshot.

    HELP!
     

    #1
  2. Sridhar Ananthanarayanan
    Lollipop Mar 13, 2018


    #2
    RKaran likes this.
  3. RKaran
    Cupcake Mar 13, 2018

    RKaran , Mar 13, 2018 :
    Thought so. Which one do you recommend? I would like to use Google Photos but again that app is also not showing new photos.
     

    #3
  4. Sridhar Ananthanarayanan
    Lollipop Mar 13, 2018


    #4
    RKaran likes this.
  5. RKaran
    Cupcake Mar 13, 2018

    RKaran , Mar 13, 2018 :
    Thanks Sridhar! I installed the app. But I think now I understand the issue. Any gallery app is not able to find media files from my storage.

    So the issue is not the gallery but something else!

    Look what it says:
    1520931217153.jpg
     

    #5
  6. Sridhar Ananthanarayanan
    Lollipop Mar 13, 2018

    Sridhar Ananthanarayanan , Mar 13, 2018 :
    okay. this is what you should try:

    settings/ apps/ 3 dots on top right/ show system apps
    scroll to gallery/ storage/ delete data
    scroll to media storage/ storage/ delete data
    reboot to recovery and wipe cache
    reboot

    wait for 5 to 10 minutes to allow time for the media scanner to scan through your internal storage.

    now open your gallery apps and should see all your media.
     

    #6
    RKaran likes this.
  7. Manas Saha
    Honeycomb Mar 13, 2018


    #7
  8. RKaran
    Cupcake Mar 13, 2018

    RKaran , Mar 13, 2018 :
    Sridhar, how do I reboot to recovery? I tried holding volume down and power button together, but it didn't work.

    Manas, I think I have given permission to access.
     

    #8
  9. Sridhar Ananthanarayanan
    Lollipop Mar 13, 2018

    Sridhar Ananthanarayanan , Mar 13, 2018 :
    please use reply function to notify the recipient.

    that said:

    power off
    power + volume down button. hold this combination till device starts
    english
    wipe data and cache
    wipe cache (don't choose any other option here)
    reboot
     

    #9
    RKaran likes this.
  10. RKaran
    Cupcake Mar 13, 2018

    RKaran , Mar 13, 2018 :


    Sridhar Ananthanarayanan

    okay. this is what you should try:

    settings/ apps/ 3 dots on top right/ show system apps
    scroll to gallery/ storage/ delete data
    scroll to media storage/ storage/ delete data
    reboot to recovery and wipe cache
    reboot

    wait for 5 to 10 minutes to allow time for the media scanner to scan through your internal storage.

    now open your gallery apps and should see all your media.​


    ok. now it doesn't show anything.

    Everything wiped out! Exactly like F-stop, Gallery became the brand new app which is not able to find media files from storage.


    1520934883893.jpg

    1520934883964.jpg
     

    #10
  11. Sridhar Ananthanarayanan
    Lollipop Mar 13, 2018

    Sridhar Ananthanarayanan , Mar 13, 2018 :
    wait for media scanner to finish scanning.
     

    #11
  12. RKaran
    Cupcake Mar 13, 2018

    RKaran , Mar 13, 2018 :
    Worked really well. Thank you Sridhar!
     

    #12
  13. T1567006458903
    Cupcake Aug 28, 2019


    #13