1
Gallery problem

  1. i.abhi
    Eclair Jun 30, 2018

    i.abhi , Jun 30, 2018 :
    Some one please help me with this issue.
    The photo which i have previously from ONEPLUS 6 is very shaky n different in ratios while showing in default gallery app. Bt it seems crct in othr app n Google photos.
    Can it be resolved.
     

    Attached Files:


    #1
    Alen.Abraha.090 likes this.
  2. the_o2
    OnePlus 9 Series Expert Community Expert Jul 1, 2018

    the_o2 , Jul 1, 2018 :
    Force stop the Gallery app, clear the app data and restart your phone..
     

    #2
    Müf ıı Kıțty likes this.
  3. i.abhi
    Eclair Jul 1, 2018

    i.abhi , Jul 1, 2018 :
    Even then i still face this problem.
     

    #3
  4. the_o2
    OnePlus 9 Series Expert Community Expert Jul 1, 2018

    the_o2 , Jul 1, 2018 :
    post some screenshots, I'm not able completely understand your concern..
     

    #4
  5. i.abhi
    Eclair Jul 1, 2018

    i.abhi , Jul 1, 2018 :
    1530413918291.jpg
    Some photos changes like this aftr a while.
     

    #5
  6. the_o2
    OnePlus 9 Series Expert Community Expert Jul 1, 2018


    #6
  7. i.abhi
    Eclair Jul 1, 2018

    i.abhi , Jul 1, 2018 :


    the_o2

    Your Oxygen OS version??
    Your gallery app version??​


    Oxygen 5.1.8
    Gallery 2.6.62
     

    #7
  8. the_o2
    OnePlus 9 Series Expert Community Expert Jul 1, 2018

    the_o2 , Jul 1, 2018 :
    try this

    1. settings/ apps/ application list/ 3 dots on top right/ show system apps

    2. scroll down to gallery app/ force stop. then storage/ delete data

    3. scroll down to media storage app/ force stop. then storage/ delete data

    4. reboot and wait for 10 minutes.
     

    #8
    Müf ıı Kıțty likes this.
  9. i.abhi
    Eclair Jul 1, 2018

    i.abhi , Jul 1, 2018 :
    Yes its clear now.
     

    #9
  10. the_o2
    OnePlus 9 Series Expert Community Expert Jul 1, 2018

    the_o2 , Jul 1, 2018 :
    Is your problem is solved??
     

    #10
  11. i.abhi
    Eclair Jul 1, 2018


    #11
    the_o2 likes this.
  12. the_o2
    OnePlus 9 Series Expert Community Expert Jul 1, 2018

    the_o2 , Jul 1, 2018 :
    Welcome, enjoy your phone [e]1f44d[/e]
     

    #12