Sound Getting chat notification sounds even after muting them

  1. leo_panther12
    Cupcake Sep 7, 2018

    leo_panther12 , Sep 7, 2018 :
    Hello there,
    From past 1 day my phone apps are behaving weird especially What's App and Kik messenger. Even after muting the chats on both of them I can hear the chat notification sounds. In Whats app I can hear the chat sounds even after the phone is in silent mode I've tried to clear the data and cache from the applications setting still the same issue. Even after doing a factory reset same problem is coming. Please help me as I've to keep my phone on silent for whole day which is so annoying. Thanks

    Jelly Bean Sep 7, 2018

    JAGADISH BHATTA , Sep 7, 2018 :
    You have not mentioned which build you are using how can anyone help you?

  3. espehil85
    Cupcake Sep 7, 2018

    espehil85 , Sep 7, 2018 :
    You could go to Notifications in Settings and disable them from there. Has worked for me.

  4. the_o2
    OnePlus 9 Series Expert Community Expert Sep 8, 2018

    the_o2 , Sep 8, 2018 :
    Press and hold the app, click on app info then notification, from there you can mute the notification sounds..