2
gmail attachments don't download!!

  1. G1550408563444
    Cupcake Mar 18, 2019

    G1550408563444 , Mar 18, 2019 :
    I don't understand why it just stopped working, and so did downloading images from the Google app.
    I've tried deleting the Gmail updates, didn't work, neither did reinstalling them, what do I do??
     

    #1
    Nicholas7898 and T1558107119142 like this.
  2. pablofg1978
    Nougat Head Moderator Mar 18, 2019

    pablofg1978 , Mar 18, 2019 :
    What device??
    What oxygen os version ?
    What is the version of Gmail?
     

    #2
  3. G1550408563444
    Cupcake Mar 18, 2019


    #3
  4. A1552729475709
    Cupcake Apr 9, 2019


    #4
  5. Akhshay Srinivasan
    Nougat Apr 9, 2019

    Akhshay Srinivasan , Apr 9, 2019 :
    If you could help us with posting a screenshot of it it would be better.

    Try syncing afresh your Gmail from the settings menu. (settings > accounts > Gmail > sync)
     

    #5
  6. A1552729475709
    Cupcake Apr 9, 2019

    A1552729475709 , Apr 9, 2019 :
    i have tried it already. no succes ☹️. my wife has the same oneplus6 but does not have this issue?! we bought it at the same time andere IT had the same configuration?! Herent also a screenshot in the attachment.
    1554830592293.jpg
     

    #6
  7. A1552729475709
    Cupcake Apr 9, 2019


    #7
  8. G_plusone
    Marshmallow Apr 9, 2019

    G_plusone , Apr 9, 2019 :
    Are storage permissions active on said apps just double checking
     

    #8
  9. G1550408563444
    Cupcake Apr 9, 2019

    G1550408563444 , Apr 9, 2019 :
    tried resyncing didn't work
     

    #9
  10. Akhshay Srinivasan
    Nougat Apr 10, 2019

    Akhshay Srinivasan , Apr 10, 2019 :
    That sounds uncanny. Try the following :

    > Gmail > three dots on the top left > settings > your account > scroll down > under data usage, enable "always display external images" > close Gmail > open it again > refresh and try downloading an image viz., PDF file now.

    If it isn't responding still, submit your bug here. Go to feedback hub > submit bug > third party apps > Google apps > Gmail and so on.....
     

    #10
  11. A1552729475709
    Cupcake Apr 10, 2019

    A1552729475709 , Apr 10, 2019 :
    where can i find the permissions settings for the data storage?
     

    #11
  12. A1552729475709
    Cupcake Apr 10, 2019

    A1552729475709 , Apr 10, 2019 :
    it is verry frustrating.i've Dome everything youve said. unfortunataly i cant log on the one+ link i have to report this bug?
     

    #12
  13. Akhshay Srinivasan
    Nougat Apr 11, 2019

    Akhshay Srinivasan , Apr 11, 2019 :
    Strange !

    One last try is to clear storage of Gmail under app info.

    If the above doesn't work, yup submit your bug right here.
     

    #13
    G_plusone likes this.
  14. G_plusone
    Marshmallow Apr 11, 2019

    G_plusone , Apr 11, 2019 :
    Settings
    Apps
    Gmail
     

    #14
    Akhshay Srinivasan likes this.
  15. A1552729475709
    Cupcake Apr 11, 2019

    A1552729475709 , Apr 11, 2019 :
    done everything you've said without succes. i am thrue fan of Android Android never had a certain experience before. i hope my bug submit wil solve the problem. i like this ONEPLUS6 device a lot but a basic gmail app should not occure in a stock Android configuration.
     

    #15
    G_plusone likes this.
  16. A1552729475709
    Cupcake Apr 11, 2019

    A1552729475709 , Apr 11, 2019 :
    no succes unfortunataly. i've reported the bug
     

    #16
    Akhshay Srinivasan likes this.
  17. Akhshay Srinivasan
    Nougat Apr 11, 2019

    Akhshay Srinivasan , Apr 11, 2019 :
    Hi user,

    Me too is struggling with Gmail app as it ain't syncing for months. I've also reported to the feedback hub and awaiting for a +ve response.

    So, I'm glad that you'd submitted your bug to the Op bug hunters. Fingers crossed !
     

    #17
    A1552729475709 likes this.
  18. A1552729475709
    Cupcake Apr 11, 2019

    A1552729475709 , Apr 11, 2019 :
    hi Friend user,
    i believe i've solved the problem. Sony ask me hoe. but after i've accorded the permission to use my storage. it seems to be working. i keep my fingers crossed...
     

    #18
    Akhshay Srinivasan likes this.
  19. Akhshay Srinivasan
    Nougat Apr 11, 2019

    Akhshay Srinivasan , Apr 11, 2019 :
    Glad to hear that buddy :)

    Can't get this ? :oops: "Sony asks hoe" ? , Accorded the permission or accepted the app permissions (by enabling storage) ?

    Why at all now when your ticket got resolved ?
     

    #19
  20. A1552729475709
    Cupcake Apr 11, 2019

    A1552729475709 , Apr 11, 2019 :
    it was a intensive journey for me to fixed it. the menu structure of all the possibilities wasn't quite easy.
     

    #20