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Gmail, Google drive attachments

  1. Amit__Singh
    Cupcake Sep 3, 2019

    Amit__Singh , Sep 3, 2019 :
    Gmail attachments neither open nor download. When i tap to open any attached file, it get stuck to the below screen forever (as shown in screenshot below).
    1567492993980.jpg

    1567492994012.jpg

     

    #1
    Nicholas7898 likes this.
  2. itsFreelancer
    Honeycomb Sep 3, 2019

    itsFreelancer , Sep 3, 2019 :
    Happens to me when I'm on a slow network. try toggling between wifi and mobile data and check. check if gmail is updated.
     

    #2
    amitsingh1 likes this.
  3. Amit__Singh
    Cupcake Sep 3, 2019

    Amit__Singh , Sep 3, 2019 :
    In my case it happens even on fast Wi-Fi. Speed is not an issue i guess. Attachments never download,nor the Google drive files.
     

    #3
  4. itsFreelancer
    Honeycomb Sep 3, 2019

    Best Answer
    itsFreelancer , Sep 3, 2019 :
    can you try clearing cache of gmail and drive and check again? clearing data too probably. you'll have to log in again I guess
     

    #4
  5. Amit__Singh
    Cupcake Sep 3, 2019

    Amit__Singh , Sep 3, 2019 :
    Ok, l will try.
     

    #5
  6. Amit__Singh
    Cupcake Sep 3, 2019


    #6
  7. Amit__Singh
    Cupcake Sep 4, 2019


    #7
  8. itsFreelancer
    Honeycomb Sep 6, 2019

    itsFreelancer , Sep 6, 2019 :
    hey, are you still facing the issue

    can you forward yourself a whatsapp pic and tell me how long it takes to load? a whatsapp pic should be in kb. your current file is 19mb which means it will take time to load the entire pdf.

    also, have you tried to check other attachments in different wifi settings? or are you facing the situation only in a particular wifi?
     

    #8
  9. Amit__Singh
    Cupcake Sep 6, 2019

    Amit__Singh , Sep 6, 2019 :


    itsFreelancer

    hey, are you still facing the issue

    can you forward yourself a whatsapp pic and tell me how long it takes to load? a whatsapp pic should be in kb. your current file is 19mb which means it will take time to load the entire pdf.

    also, have you tried to check other attachments in different wifi settings? or are you facing the situation only in a particular wifi?​


    Wifi, I'm using gives 10-15 mbps download speed. And also attachments doesn't download on cellular network. Even smaller attachments of 40-60 kb won't download. And attachments never download, it just shows the 0% all the time, as shown in pictures attached. Whatsapp pictures or regular downloads take no time. Problem is in my view is that download doesn't even start in case of Gmail and Drive.
     

    #9
  10. Amit__Singh
    Cupcake Sep 13, 2019


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  11. Nicholas7898
    Donut Jul 7, 2020


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  12. Caomhin
    Lollipop Jul 8, 2020


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