4
Google app is not working nor is the voice assistant via OnePlus 5T

  1. J1526231991382
    Froyo Feb 28, 2020


    #1
  2. varun352
    Cupcake Feb 29, 2020


    #2

  3. #3
    João Carlos Chande likes this.
  4. R1583047883274
    Cupcake Mar 1, 2020

    R1583047883274 , via OnePlus 5T , Mar 1, 2020 :
    Same here. "Hey Google" doesn't work for the assistant, the app keeps crashes requiring me to clear data every time to make it work and having trouble even with the podcasts app as it crashes and stops playing everytime i try to go to the home screen or switch to another app
     

    #4
  5. J1526231991382
    Froyo Mar 1, 2020

    J1526231991382 , via OnePlus 5T , Mar 1, 2020 :
    that's right I did clear the cache and it would work for some time and go back to crashing mode :(
     

    #5
    João Carlos Chande likes this.
  6. melvin_dcosta
    Eclair Mar 5, 2020

    melvin_dcosta , via OnePlus 5T , Mar 5, 2020 :
    That also did not work for me
     

    #6
  7. pistilli87
    Donut Mar 5, 2020

    pistilli87 , Mar 5, 2020 :
    Same here! Did a factory reset and still nothing. Google Assistant voice commands "Hey Google" do not work. OnePlus please fix.
     

    #7
  8. melvin_dcosta
    Eclair Apr 14, 2020

  9. jontalk
    Honeycomb Apr 18, 2020

    jontalk , Apr 18, 2020 :
    Very strange..both work perfectly on my 5T which tells me its likely a problem with other apps that are interfering. If you folks have your phones loaded with third party apps, you might try disabling some of them as a troubleshooting approach. After disabling each, say "Hey Google" and see what happens. I only have about 20 apps in addition to the default ones, none of which are social media, games or strange utilities.
     

    #9
  10. H1535692693264
    Cupcake Apr 19, 2020


    #10
    N1593532297268 likes this.
  11. H1535692693264
    Cupcake Jun 30, 2020


    #11
  12. melvin_dcosta
    Eclair Jul 19, 2020


    #12
  13. salam.abs
    Cupcake Jul 30, 2020

    salam.abs , via OnePlus 5 , Jul 30, 2020 :
    Is it OTA update, my phone is still working on Android 9...no new updates available
     

    #13