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Working Google chrome hangs and does not scroll

  1. C1532834838395
    Cupcake Sep 16, 2019

    C1532834838395 , Sep 16, 2019 :
    after few tabs Google chrome just hangs and does not scroll up or down ..
    I can still go back and type search but I can't scroll..

    rebooting phone gets it working again
     

    #1
  2. Gav_W86
    Starting Point Expert Community Expert Sep 16, 2019

    Gav_W86 , Sep 16, 2019 :
    is it particular sites, or just when you get to a certain number of tabs?
    which phone?
    which OS version?
     

    #2
  3. G_Ralph_van_der_Sanden_h
    Cupcake Oct 28, 2019

    G_Ralph_van_der_Sanden_h , Oct 28, 2019 :
    Same issue here 7T. Chrome just suddenly hangs. Pressing home button and then go back to chrome makes it working again.. Also experience some ghost homebutton, usually when typing.
     

    #3
  4. felixlai168
    Cupcake Nov 23, 2019

    felixlai168 , Nov 23, 2019 :
    Having the same issue here!! Oneplus 7T OxygenOS latest version, Chrome always hang and cannot browse. Have to press home then open Chrome again.
     

    #4
    Maverick Gayoso likes this.
  5. BakaShin
    Froyo Nov 29, 2019

    BakaShin , Nov 29, 2019 :
    same here please fix it asap zzz sick of this kind problem happen when u r using a high end phone....
     

    #5
  6. max0x7ba
    Donut Nov 30, 2019

    max0x7ba , Nov 30, 2019 :
    Same issue here.

    Google Chrome often freezes in guardian.co.uk news article pages, page scrolling stops working. It unfreezes after about 10 seconds or more.
     

    #6
    Maverick Gayoso likes this.
  7. jayrian80
    Cupcake Dec 1, 2019

    jayrian80 , Dec 1, 2019 :
    I have the same experience on my oneplus 7t. Chrome freezes at times, I have even has Netflix freeze once. Going to the home screen and reentering chrome helps sometimes, if this does not help, I am having to close the app.

    Any solution?
     

    #7
  8. A1574159815266
    Cupcake Dec 6, 2019

    A1574159815266 , Dec 6, 2019 :
    Same here on 7T pro. Different sites every time, I get it working again by just switching apps and going back to chrome. Very annoying.
     

    #8
    M1552099886632 likes this.
  9. Dodgeboy
    Cupcake Dec 8, 2019

    Dodgeboy , Dec 8, 2019 :
    Same issue here, freezes, press homebutton and start Chrome again, and it all works again.
    Very annoying ☹️ 7 PRO Android 10
     

    #9
  10. mikespike80
    Cupcake Dec 11, 2019


    #10
  11. Gav_W86
    Starting Point Expert Community Expert Dec 11, 2019

    Gav_W86 , Dec 11, 2019 :
    for those with Chrome issues, can you report that via the bug report feature in the OnePlus Community app (tap the red + button and select Feedback, then choose bug report). You can also use the Feedback link on the website (https://forums.oneplus.com/feedback/)The bughunters can gather logs and info and pass for investigation.
     

    #11
    buntycubal likes this.
  12. P1576091021976
    Cupcake Dec 11, 2019


    #12
  13. Z1576148640653
    Cupcake Dec 12, 2019


    #13
    G_david_pegeot_klrK likes this.
  14. agnithin
    Cupcake Dec 15, 2019

    agnithin , Dec 15, 2019 :
    Happens quite a bit to me as well, chrome stops responding scroll and back doesnt work. Frequently happens when viewing Instagram stories in web.
     

    #14
  15. Rui Lusitano
    Cupcake Dec 26, 2019


    #15
  16. I1577504693031
    Cupcake Dec 28, 2019


    #16
  17. Endruuu
    Gingerbread Jan 3, 2020

    Endruuu , Jan 3, 2020 :
    experiencing the same issue with chrome freezing occasionally when browsing - temporary workaround: toggle app switching and go straight back into chrome works for me. Please fix!
    I'm on OP7T with latest oxygen os
     

    #17
  18. Waxonwaxoffmyson
    Cupcake Jan 4, 2020

    Waxonwaxoffmyson , Jan 4, 2020 :
    Same here tmo edition 7t. I noticed in the 10 beta on my 6t as well. Most anoying thing on this phone by far.
     

    #18
  19. wolus666
    Cupcake Jan 7, 2020


    #19
  20. G_Tuomas_Pakkanen_CafN
    Cupcake Jan 13, 2020

    G_Tuomas_Pakkanen_CafN , Jan 13, 2020 :
    Same issue here on the 7T with latest updates. Hopefully will get solved soon or might switch to another browser. Wonder if it's OnePlus specific or a Chrome issue. Haven't had it in other apps though. No issues on my old 5T as well.
     

    #20