6
[Submitted] Google maps not working

  1. G1597732606600
    Cupcake Aug 23, 2020

    G1597732606600 , Aug 23, 2020 :
    app opens but doesn't work as it keeps showing can't connect to maps.
     

    #1
  2. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Aug 23, 2020

    Ghazala.Yasmeen , Aug 23, 2020 :
    We have made a note of this and our developer team is currently working on this. We will keep you posted regarding the further updates. We appreciate your support and patience in this regard.

    Regards,
    Ghazala
     

    #2
  3. F1599733622616
    Cupcake Sep 24, 2020

    F1599733622616 , via OnePlus Nord , Sep 24, 2020 :
    please post a update of the progress. The issue still remains on my recently purchased one plus nord on 10 September, 2020
     

    #3
  4. debradn
    Cupcake Oct 6, 2020

    debradn , Oct 6, 2020 :
    Hi there,

    I have the same issue. Google maps will not work with mobile data, only with WiFi. This is incredibly annoying as I need maps working when I am out and about! Any idea when this will be fixed?
     

    #4
  5. Z1532230118959
    Cupcake Oct 18, 2020


    #5
    C1598365068392 likes this.
  6. T1603976030483
    Cupcake Oct 29, 2020


    #6
    C1598365068392 likes this.
  7. T1603976030483
    Cupcake Oct 29, 2020


    #7
    C1598365068392 likes this.
  8. E1599897404653
    Cupcake Nov 1, 2020


    #8
  9. J1605626582255
    Cupcake Nov 27, 2020


    #9
    C1598365068392 likes this.
  10. C1598365068392
    Cupcake Nov 28, 2020

    C1598365068392 , via OnePlus Nord , Nov 28, 2020 :
    I am facing the same issue from the beginning. Maps says It can't connect, try again. Doesn't work on mobile data with GPS on. But works with wifi. It's a very basic feature please fix it.
     

    #10
    Aasif.B likes this.
  11. Aasif.B
    Donut Nov 28, 2020


    #11
  12. J1574751144343
    Cupcake Dec 7, 2020

    J1574751144343 , via OnePlus 7 Pro , Dec 7, 2020 :
    I have the same issue with my OnePlus 7pro. I have registered the case under Id 201113-001083. The problem started in the beginning of October for me. It's so annoying...
    edited: google maps don't work regardless of the connection type. the app hangs at "finding best route". if I use google chrome to find a route, as soon as I start navigation, it redirects me to the app, which doesn't work.
     

    #12
    Aasif.B likes this.
  13. J1574751144343
    Cupcake Dec 11, 2020

    J1574751144343 , via OnePlus 7 Pro , Dec 11, 2020 :
    My husband just managed to solve this. There is a setting that was somehow changed!
    1607726241499.jpg
    Go to settings--> apps--> maps ---> advanced and change the bottom two settings as in the picture.
    This fixed the problem for me !
     

    #13
  14. M1605334647571
    Cupcake Dec 21, 2020

    M1605334647571 , via OnePlus Nord , Dec 21, 2020 :
    Hi - I'm also facing couldn't connect to maps try after sometime issue. Sometimes it shows the direction but when we start navigation current location doesn't get updated. Navigation doesn't work.
     

    #14