Google Meet Crashes (work-profile) (Potential Permissions Issue??)

  1. heatr216
    Cupcake Jun 17, 2020

    heatr216 , Jun 17, 2020 :
    OnePlus 6T - 10.3.3

    Using an MDM Work Profile through Google's Device Policy (read: NOT third-party).

    Google Meet (work-profile) crashes every time I try to launch a new meeting OR join a scheduled/in-progress meeting. Google Meet (personal-profile) works perfectly.

    In Settings -> Apps & notifications -> App permissions, everything for Meet (work-profile) is allowed.

    In Settings -> Privacy -> Permissions manager, everything for Meet (work-profile) is allowed.

    Theoretically, these should be the exact same permissions but I did notice for other (unrelated) applications, they were sometimes different (why I think my issue for Google Meet is Permissions related). Note: I feel like they shouldn't ever be different - potential for issues.

    If I am already in the meeting on another device, and I use my OP6T to try to join the meeting I am already in, I can see my profile join and it says I am in the meeting but the app on my phone crashes and I am unable to do anything in the meeting from my phone. If I try to join a meeting I am not already in on another device, I imagine it shows the same thing to the others in the meeting but the app still crashes and I can't do anything.

    I have tried:
    Resetting all App permissions
    Uninstalling and Reinstalling Google Meet in my Work Profile
    Removing and Readding my Work Profile

    Google Meet (work-profile) works fine on my Google Pixel 2 Android 10 and my ZTE Blade Prime 10 Android 9 phones.

    Any help would be greatly appreciated. Thanks.

  2. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jun 17, 2020

    heatr216 likes this.
  3. heatr216
    Cupcake Jun 22, 2020

    heatr216 , Jun 22, 2020 :
    Most respectfully, Meet and Hangouts are different. However, I followed the instructions at that first link before I posted here. They did not help then, nor now. Once the "Submit Feedback" dialog pops up after a few crashes, the Stack Trace shows are error related to permissions of "INTERACT_ACROSS_USERS". To me, this has something to do with the Work Profile and/or the Parallel Apps on the 6T. I don't have any Parallel apps turned on and I have adb-deleted the user associated with Parallel apps.

    Caoimhín likes this.
  4. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jun 22, 2020

    Caomhin , via OnePlus 6T , Jun 22, 2020 :
    A Google search threw up quite a few troubleshooting threads.


    If these don't fix the issue. Report directly to OnePlus developers as a Bug


    And contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.


    heatr216 likes this.
  5. Chinmay Bondre
    Cupcake Aug 12, 2020

  6. vjameta
    Eclair Aug 12, 2020

    vjameta , via OnePlus 7 Pro , Aug 12, 2020 :
    Those is old and probably not resolved. But since 10.3.4 last week, lot of users have got this issue including me. Hoping a quick update will resolve it.

    L1588926057353 likes this.
  7. Harshad Mane
    Donut Aug 13, 2020

    Harshad Mane , Aug 13, 2020 :
    My google meet keeps crashing in my work profile but works fine in my personal profile in my OnePlus 7t

    K1597895950911 and SmitSparky like this.
  8. X1597293147822
    Cupcake Aug 13, 2020

  9. Harshad Mane
    Donut Aug 13, 2020

  10. N1526490785808
    Cupcake Aug 13, 2020

    N1526490785808 , Aug 13, 2020 :
    Facing the same issue. Google meet isn't working in work profile mode but can able to access it in personal mode. The apps crashs as soon as I join a meeting. This is happening after the last week update 10.3.4

    is there any solution for it ?

  11. Francoro
    Cupcake Aug 20, 2020

    Francoro , Aug 20, 2020 :
    Hi guys, I'm facing the same issue in my OnePlus 7pro, I think is something related to the Android version, I tried the solutions related on this post but anything works.

    SmitSparky likes this.
  12. Deactivated User
    Aug 21, 2020

  13. Caomhin
    9 Series Expert, Participator of the Year Community Expert Aug 21, 2020

    Caomhin , via OnePlus 6T , Aug 21, 2020 :
    Check post #3 further up the thread for suggestions to try, and if they don't work there are links to report the bug and contact OnePlus support directly as well.

    Deactivated User likes this.
  14. vjameta
    Eclair Aug 23, 2020

    vjameta , via OnePlus 7 Pro , Aug 23, 2020 :
    Any latest? Unable to find solution on any thread. All AV apps on work profile are still crashing when opening video calls, including whatsapp.

    Y1574797884774 likes this.
  15. aserwatuk
    Eclair Aug 26, 2020

    Y1574797884774 likes this.
  16. W1598430066830
    Cupcake Aug 26, 2020

    Y1574797884774 likes this.
  17. SmitSparky
    Cupcake Aug 26, 2020

    SmitSparky , Aug 26, 2020 :
    I am also facing the same issue for work profile Google meet joining crash problem and also hangout call too. #googlecrashesonOneplus

    Y1574797884774 likes this.
  18. Y1574797884774
    Cupcake Aug 27, 2020

    Y1574797884774 , Aug 27, 2020 :
    Id really like for this to be fixed, I've been having the issue for weeks and we've heard nothing from OnePlus

    SmitSparky likes this.
  19. Sandy41
    Donut Aug 28, 2020

    Sandy41 , Aug 28, 2020 :
    I'm using work profile in OnePlus 7 pro for Google meet. It's crashing every time please fix this issue ASAP I'm missing lot of calls due to this issue.

    SmitSparky likes this.
  20. Ishan9018
    Cupcake Aug 29, 2020

    SmitSparky likes this.