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Google pay keeo getting disabled by itself via OnePlus 7 Pro

  1. Z1569663563780 , via OnePlus 7 Pro , Dec 8, 2021 :
    Every few hours the google pay app disappears from my phone and when i look at the play store i see it got disabled and i need to re-enable it.

    Does anyone know how to fix it?
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    Does it also happen in safe mode?
     

    #2
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    Did you clear cache and storage of Google Pay?
    Is Google Pay allowed in your country?
     

    #4

  4. #5
  5. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    What Google Pay version are you using?
     

    #6
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021


    #8

  7. #9
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    okay,...
    then contact Google support and submit a bug report via https://forums.oneplus.com/feedback/
     

    #10
  9. Tobikage
    General Support Expert Award 2021 Dec 9, 2021

    Tobikage , Dec 9, 2021 :
    Where did you get the phone from and is your SIM local to the country you are in ?

    Did you check if your Google account is set to the right region ?
     

    #11
    Dresa91 likes this.

  10. #12
  11. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    Since when are you facing this issue?
     

    #13

  12. #14
  13. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    and you were able to pay with Google Pay in these two days?
     

    #15

  14. #16
  15. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    What happens when you remove the work profile?
     

    #17

  16. #18
  17. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021

    Dresa91 , Dec 9, 2021 :
    test the old Gpay without the work profile first
     

    #19
  18. Z1569663563780 , via OnePlus 7 Pro , Dec 10, 2021 :
    I made a try of disabling the work profile, after a few hours i got a google pay app update (unrelated) then i re-enabled it and since then ~24 hours and didn't get disabled again.
    Fingers crossed that it won't change, I'll update.
     

    #20