5
Other Google Pay not working in Android 11

  1. C1580987881989
    Cupcake Aug 31, 2021

    C1580987881989 , Aug 31, 2021 :
    After upgrading my Oneplus 6 to Android 11 I can no longer use Google Pay for contactless payments and I cannot figure out why. I have tried a full system reset and added and re-added both my debit cards (neither work), i've made sure NFC is on (i never turn it off), i've done every troubleshooting guide I can find to no avail.

    I'm tempted to downgrade to Android 10 since I use my phone for contactless payments almost every day.
     

    #1
    ogienkovn, xfranky, selepko and 2 others like this.
  2. Cosmin OP
    Froyo Sep 1, 2021

    Cosmin OP , Sep 1, 2021 :
    I have the same issue. This is a serious bug and I will downgrade to A10. Google pay is really important
     

    #2
    ogienkovn likes this.
  3. ogienkovn
    Cupcake Sep 2, 2021

    ogienkovn , Sep 2, 2021 :
    I have this problem too. On every NFC pay, need to restart NFC on phone, because that doesn't work.
    Need to fix it. Very bad bug for me.
     

    #3

  4. #4
  5. oranoceallaigh
    Cupcake Sep 3, 2021

    oranoceallaigh , Sep 3, 2021 :
    Same problem here - Google Pay not working since the OxygenOS11 update on my OP6. Tried removing cards from gpay, clearing the pay app's cache and data and re-adding cards, still doesn't work. For me, the payment terminal at multiple merchants shows the message "unsupported card" when I scan. (Have checked with my bank, no problems on their side.)
     

    #5
  6. aaronsama
    Cupcake Sep 4, 2021

    aaronsama , Sep 4, 2021 :
    I have been experiencing the same after the last upgrade to android 11. The problem is not happening consistently. For example, I was able to pay with Google Pay two days ago without any issue but today I tried it at 3 different shops and every time the POS terminal was reporting a "reading error" but I have been seeing this problem very frequently since the day I upgraded.
     

    #6
  7. Radegast
    Cupcake Sep 5, 2021

    Radegast , Sep 5, 2021 :
    Hi, I'm also confirming this problem with Google Pay, some payments will be made, some (most) will not be made.
     

    #7
  8. D1531916680452
    Cupcake Sep 5, 2021

    D1531916680452 , Sep 5, 2021 :
    Google pay doesn't work. Deleted all payment methods, uninstalled the app. I installed / updated the application, added payment methods and still can't use Google Pay. Works 1 time out of 10, each time in a different way. On android 10 worked everywhere and always without problems
     

    #8
  9. D1531916680452
    Cupcake Sep 7, 2021

    D1531916680452 , via OnePlus 6 , Sep 7, 2021 :
    I found the way which works for me. Usually my NFC is always turned ON and google pay does not work. Now i turn OFF NFC always and turn it back ON only when i need to pay. When google pay is done i turn OFF NFC again.
    Today i check this four times and everything worked
     

    #9
    xfranky and Cosmin OP like this.
  10. I1630311328287
    Cupcake Sep 7, 2021

    I1630311328287 , Sep 7, 2021 :
    I can confirm this, but I just disable and enable NFC right before payment and this works, too.
     

    #10
    aaronsama and D1531916680452 like this.
  11. Cosmin OP
    Froyo Sep 8, 2021

    Cosmin OP , Sep 8, 2021 :
    Good find but this is not how is supposed to be working. I have already downgraded to android 10 and it works every time. Most likely Android 11 will not reach maturity and is hard to call it stable at this time.
     

    #11
  12. ogienkovn
    Cupcake Sep 9, 2021

    ogienkovn , Sep 9, 2021 :
    Do factory reset on Android 11 and google pay doesn't work.
    Need to fix it! )
     

    #12
  13. gladri
    Cupcake Sep 9, 2021

    gladri , Sep 9, 2021 :
    Mine too. Google Pay not working post upgrade. I was rebooting each time I needed to use GPay to get it working again, but it still fails after some time. Nice to know workaround is NFC off/on rather than reboot. Would prefer it to work without workarounds!
     

    #13
  14. soralanthanas
    Cupcake Sep 10, 2021


    #14
  15. aaronsama
    Cupcake Sep 10, 2021

    aaronsama , via OnePlus 6 , Sep 10, 2021 :
    This seems to work for me too but the problem hasn't occurred in the last week. I'm pretty sure I didn't always turn NFC off and on again 🤷‍♂️
     

    #15
  16. dianmao
    Cupcake Sep 20, 2021

    dianmao , Sep 20, 2021 :
    Can confirm, off-on before paying works. It was easy to automate it with Tasker, but a real fix would be nice.
     

    #16
  17. ogienkovn
    Cupcake Sep 21, 2021

    ogienkovn , Sep 21, 2021 :
    In russian 4pda theme most of people have same problem on NFC.
    That terrible, my oneplus 6 is main pay method for me.
     

    #17
  18. oranoceallaigh
    Cupcake Oct 2, 2021

    oranoceallaigh , Oct 2, 2021 :
    The latest 11.1.11 update appears to have resolved the issue for me, though it's not explicitly mentioned in the release notes. I guess it falls under the "fixed known issues" bucket.
     

    #18