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Google Play auto updates not working via OnePlus 9

  1. DanielCourt
    Cupcake Nov 16, 2021

    DanielCourt , via OnePlus 9 , Nov 16, 2021 :
    After calls with Google Play and One Plus Support I still have a OP 9 that doesn't update its own apps. I have had the phone two weeks and still having to run manual updates with 18 waiting for me this morning.

    I have done cache clearing and uninstalling of Google Play updates. Google Play is setup for auto updates over wifi with all apps checked for the individual setting 'enable auto updates'. I also have turned of all battery saving features and optimisation/intellegent control for Google Play.

    Can any suggest anything else?
     

    #1
  2. HarshKK14
    Ice Cream Sandwich Nov 16, 2021


    #2
    Xcommunicad0 and DanielCourt like this.
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 16, 2021

    Dresa91 , Nov 16, 2021 :
    did you also clear cache and storage of the Google Framework App? and also deinstall updates of it?
     

    #3
    Xcommunicad0 and DanielCourt like this.
  4. Swejuggalo
    OnePlus 9 Series Expert Community Expert Nov 16, 2021

  5. DanielCourt
    Cupcake Nov 16, 2021

    DanielCourt , via OnePlus 9 , Nov 16, 2021 :
    I cant find this app - where should it be?
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 16, 2021

    Dresa91 , Nov 16, 2021 :
    Can you go to settings - app , enable system settings and check again?
     

    #6
    Xcommunicad0 likes this.
  7. DanielCourt
    Cupcake Nov 16, 2021

    DanielCourt , via OnePlus 9 , Nov 16, 2021 :
    Thanks, I found this and have cleared that cache and will restart
     

    #7
    Dresa91 likes this.
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 16, 2021

    Dresa91 , Nov 16, 2021 :
    Okay:)
     

    #8
    Xcommunicad0 likes this.
  9. DanielCourt
    Cupcake Nov 16, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 16, 2021

    Dresa91 , Nov 16, 2021 :
    Okay:) 👍🏼have a great evening:)
     

    #10
    Xcommunicad0 and DanielCourt like this.
  11. DanielCourt
    Cupcake Nov 18, 2021

    DanielCourt , via OnePlus 9 , Nov 18, 2021 :
    Thanks for your help but unfortunately auto updates still not happy, now have 8 pending again. I am not sure a factory reset will fix this, the phone was new and didn't work after initial setup - might have to play the long game to see if it gets fixed in later releases
     

    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 18, 2021

    Dresa91 , Nov 18, 2021 :
    Are you using the latest versions (now) of the mentioned Google apps?
     

    #12
    Xcommunicad0 likes this.
  13. DanielCourt
    Cupcake Nov 18, 2021

    DanielCourt , via OnePlus 9 , Nov 18, 2021 :
    Its all apps like Facebook, Banking, Games etc. I have just logged a ticket and logs taken from the phone so lets see what happens.
     

    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 18, 2021

    Dresa91 , Nov 18, 2021 :
    Okay,…
    If you have the time, you can give the factor reset a try
     

    #14
    Xcommunicad0 likes this.
  15. DanielCourt
    Cupcake Nov 18, 2021

    DanielCourt , via OnePlus 9 , Nov 18, 2021 :
    Thanks, maybe. Just spent so long setting it up but might have to...
     

    #15
  16. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 18, 2021

    Dresa91 , Nov 18, 2021 :
    Yeah - sorry :/
     

    #16
    Xcommunicad0 likes this.
  17. Xcommunicad0
    Lollipop Nov 19, 2021

    Xcommunicad0 , via OnePlus 8T , Nov 19, 2021 :
    Hi, if you have not already done the factory reset then try this way too and check...

    Reset all the Google Apps like clear the storage, uninstall the app updates, restart your Phone and then reinstall the updates..

    Google,
    Google Play Services,
    Google Play Store,
    Android System WebView
     

    #17
    Gor. and Dresa91 like this.
  18. DanielCourt
    Cupcake Nov 25, 2021 at 12:02 PM

    DanielCourt , via OnePlus 9 , Nov 25, 2021 at 12:02 PM :
    Hi all, thanks for the help. I have started to see updates happening automatically when phone is on charge now but not on battery. Google Play is already exempt from battery optimisation so else should i try?
     

    #18
  19. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 25, 2021 at 12:14 PM

    Dresa91 , Nov 25, 2021 at 12:14 PM :
    Just wait. Could be a Google thing
     

    #19