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Google play store stopped working

  1. S1589186422843
    Eclair Jul 27, 2020

    S1589186422843 , Jul 27, 2020 :
    Hello, the recently, I had a problem opening Google play store after clicking on the force stop command. I tried everything that I could, but it just showed me the logo and nothing else.
    Eventually, I had to erase all the data from my phone and reset it. How can I prevent that from happening again and how could I handle the situation better?
     

    #1
  2. akks
    KitKat Jul 27, 2020

    akks , Jul 27, 2020 :
    Clear storage of play store
     

    #2
  3. H1595432429369
    Cupcake Aug 2, 2020

    H1595432429369 , via OnePlus 3T , Aug 2, 2020 :
    First of all: I don't think u can prevent this
    Second: DO NOT PANIC. I thought I had malware for one whole day.
    Third: now keep in mind: I was panicking, so all steps may not be necessary.
    Step 1: force stop, open app
    Step 2: disable then enable right after.
    Step 3: clear cache of Google play store
    Step 4: clear storage of Google play store
    Step 5: clear cache of GOOGLE PLAY SERVICES
    Step 6: open app.
    Step 7: FINALLY WORKS!!!
     

    #3
  4. S1589186422843
    Eclair Aug 2, 2020

    S1589186422843 , Aug 2, 2020 :
    Thank you very much for your comment but as I was saying, I tried everything but it didn't work. I am happy that it worked for you.
     

    #4
  5. H1595432429369
    Cupcake Aug 2, 2020


    #5
    S1589186422843 likes this.