79
Got a question? We are here for the OnePlus 7T Series AMA.

  1. David Y.
    Global Community Manager Staff Member Oct 11, 2019

    David Y. , Oct 11, 2019 :
    AMA.png

    Hi friends,

    The Hype Train has arrived at its new destination. It has been a crazy ride and we can’t thank you enough for joining us in the past few weeks! The OnePlus 7T and OnePlus 7T Pro are born to deliver the smoothest experience to your digital well-being. We are hosting this AMA for those who have any additional questions about the OnePlus 7T Series. For this AMA, we’ve invited:

    @Raymond Z. - OnePlus 7T Series Product Manager (Hardware)
    @Zake Z. - OnePlus 7T Series Image Product Manager
    @Zed Z. - OnePlus 7T Series Product Manager (Software)
    @Bain B. from our E-commerce team​

    You are more than welcome to drop your question in the comments below. 4 tips before you go.
    1. Make sure your question is related to the OnePlus 7T Series.
    2. Remember to tag the relevant staff member.
    3. Only one question from each user will be answered.
    4. Considering your questions may have already been asked by other Community friends, we recommend you to give those questions likes instead of creating a duplicated one.

    We’ll start answering on October 14, 10 AM ET.

    We look forward to hearing from you!
     

    #1
  2. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Yo everyone, this is Raymond typing. Nice to e-meeting you all in the Community.

    Look at those pages! Tonight will be another long night to remember. Let the AMA begin!
     

  3. Zake Z.
    Image Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zake Z. , Oct 14, 2019 :
    Hey youbi, great question! The new position of the laser on the back offers better production yield and improves lens stacking efficiency.
     

    gaster, youbi, obakesan and 1 other person like this.
  4. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Thanks for the good questions.

    Last year, we announced our partnership with McLaren and together introduced our first collaboration - the OnePlus 6T McLaren Limited Edition. Since it was very limited, we were able to add the Warp Charge 30 to make it a truly special one, and it also happened to be a good timing to test the water. This time, we aim to introduced our latest work with McLaren to a broader audience. What didn't change is the OnePlus 7 Pro McLaren Edition stands for our top spec product.
     

    Yourpestco, gaster, obakesan and 2 others like this.
  5. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    Lots. smoother animation, Android 10, new reading mode, full screen gestures,etc.
     

  6. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    We have a protective case come in the box and a special case of our McLaren Edition. For other models, please subscribe us and get the coupon for the discount of the accessories.
     

    Deepureddy and LadynRedice like this.
  7. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    We have a protective case come in the box and a special case of our McLaren Edition. For other models, please subscribe us and get the coupon for the discount of the accessories.
     

    gaster likes this.
  8. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Please allow me to answer this one. It's good to have so many options on the market. We believe consumers can make smart decisions on their own.
     

  9. Zake Z.
    Image Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zake Z. , Oct 14, 2019 :
    Hi Newolf, thanks for the question!

    No, the camera hardware is not the same as 7 Pro.

    We made some adjustments to the lens structure and stacking, so you can enjoy the macro mode feature on 7T and 7T Pro. This cannot come as a software update to 7 Pro devices. Besides that, all the other software improvements will come for 7 Pro.
     

  10. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    We have a protective case come in the box and a special case of our McLaren Edition. For other models, please subscribe us and get the coupon for the discount of the accessories.
     

    BobbyV8_ likes this.
  11. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    maybe AOD is a solution, but for now it is not perfect enough, we are still working on it
     

  12. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    We do not have a Japan store by now. But we will take this into consideration and hope we can have that as soon as possible.
     

    David Y. likes this.
  13. Zake Z.
    Image Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zake Z. , Oct 14, 2019 :
    What's up Demon Hunter!

    Our image team are constantly testing new software changes and rolling out to OTA. Except the hardware difference, the image processing version on 7T series will also come to 7 series.

    For macro mode, we changed the lens stacking structure on 7T series, so it won't be able to come to 7 series with software updates.
     

    David Y. and Demon_hunter like this.
  14. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post

  15. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    Yes, we are optimizing it now.
     

  16. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    We will only have Nylon bumper case for 7T Pro this time.
     

  17. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    The OnePlus 7T and 7T Pro is not officially available in Australia by now. We will take this into consideration and hope we can have that ASAP.
     

    gaster and David Y. like this.
  18. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    Thanks for your feedback. We will look into it
     

    iNabarun, S1570352636762 and David Y. like this.
  19. Zake Z.
    Image Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zake Z. , Oct 14, 2019 :
    Hey akks! For macro mode, we changed the lens stacking structure on 7T series, so it won't be able to come to 7 series with software updates.
     

    akks and David Y. like this.
  20. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    We will evaluate it.
     

    S1570352636762 and David Y. like this.
  21. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Things like these happen in our office every day. However, at the end of the day, it's a balance of ergonomics and battery life. It's a blessing to have the Warp Charge 30T.
     

    Larskon, David Y. and Sumanth1771 like this.
  22. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    1.This is because of the specs of the original video. Content will be displayed differently according to its file type.
    2.Sorry for that, could you please provide more details about the issues? or you can report it in Community app,we’ll look into it
     

    aritzherrero and David Y. like this.
  23. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    We are working on the one hand mode. Please stay tuned.
     

  24. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    The updated will be based on the following hardware groups ”7T/7T Pro and "7/7 Pro“
     

    David Y. likes this.
  25. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    Thanks for the feedback. We will evaluate it.
     

    Nemish gupta and David Y. like this.
  26. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Hey buddy, these two variant is all I know.
    Screen Shot 2019-10-14 at 10.24.22 PM.png
     

    David Y. and Starcommander like this.
  27. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    No. Both displays have their own advantages.
     

    Starcommander, Baymax and David Y. like this.
  28. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    The accessories we are selling now are compatible with the 7T series. Also, you can check the product page of the accessories for detail information.
     

  29. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Don't worry. This is by design. The difference between Warp Charge 30 and 30T is inside the hardware of the device, not the adapter.
     

  30. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Good to know you want to maintain your device in a good shape, however this is an unnecessary concern because of the way we designed Warp Charge. Happy Warp Charging ;)
     

    SatishS07, mojoyoyo77 and David Y. like this.
  31. Zake Z.
    Image Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zake Z. , Oct 14, 2019 :
    Thanks for the feedback and suggestion Sanketnaik99!

    We notice that ultra wide angle camera is among the most popular features of this triple camera system, and we are having new discussion about our future plan for this camera, of course, pro mode support is included in our discussion.
     

    David Y. and Sanketnaik99 like this.
  32. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Hi BobbyV8_, I don't know what are your needs when you choosing a smartphone.
     

    Demon_hunter likes this.
  33. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Hey everyone, I am going offline because it is a bit late here. I will catch up with rest of the questions in the following two days. See you around in the Community.
     

  34. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    The OnePlus 7T is a 4G smartphone. 5G cannot be supported based on a 4G model.
     

  35. B_Wrath
    Marshmallow Oct 11, 2019

    B_Wrath , Oct 11, 2019 :
    Okay. I have the first question.

    @Raymond Z.
    Why was the 7T Pro mclaren edition even thought of?

    What is different from the regular ones and the McLaren one apart from the graphics?

    Shouldn't the McLaren edition be very different for the price premium it demands?
     

    #2
  36. youbi
    Portuguese POC Assistant Head Moderator Oct 11, 2019

    youbi , Oct 11, 2019 :
    @Raymond Z. @Zake Z.

    Why the change in the position of the laser on the back of the op7T pro? Would love to get why it was moved from a much cleaner (and symmetric) position, to the side of the camera sensors.
     

    #3
  37. Pranay!
    Froyo Oct 11, 2019

    Pranay! , Oct 11, 2019 :
    @Bain B. Given the high price of OnePlus 7T Pro, wouldn't it be better if a case could be supplied with the 7T Pro?

    @Zed Z. Apart from some slight enhancements in the 7T Pro model and camera, will the same enhancements be transferred to 7 Pro later on?
     

    #4
  38. Starcommander
    KitKat Oct 11, 2019

    Starcommander , Oct 11, 2019 :
    @Zed Z. What are the software changes that oneplus made with the 7t pro series?
    Oneplus 6T had improved and fine tuned the speakers, camera nightscape among others.
    @Raymond Z. As far as I know oneplus 7t pro has a marginally better battery life and snapdragon 855+. How is it worth a buy over 7 pro?

    Why have you guys stopped manufacturing rosewood, apricot, bamboo and similar cases? Those were dope
     
    Last edited: Oct 11, 2019

    #5
  39. youbi
    Portuguese POC Assistant Head Moderator Oct 11, 2019

    youbi , Oct 11, 2019 :
    @Bain B.

    Why OnePlus is changing is approach and selling some models only in selected markets? Since you are making the phones isn't much easier to just sell them in all your markets?

    For example I bet that for a US buyer it won't be easy to get why he can't buy the latest op7T pro.
     

    #6
  40. N1570790265057
    Cupcake Oct 11, 2019


    #7
    vid92, pudge752, Gowdham C and 38 others like this.
  41. youbi
    Portuguese POC Assistant Head Moderator Oct 11, 2019

    youbi , Oct 11, 2019 :
    @Raymond Z. @Zake Z.

    Why the change of approach in the special versions of your phones?

    In the old days, the star wars, avengers, and all previous phones were mostly just about aesthetics and unique look, but with the 6T you set a precedent of giving it also an actual hardware differentiation.

    The change is related to the manufacturing process where you just saw that it added additional confusion to the production lines, or was it because of the reactions many OnePlus users got after seeing the new better spec version coming out a month later?

    I know that probably many were wishing for an even bigger bump in the charging speeds. :p You guys feel the tech isn't ready yet for a higher speed jump?
     

    #8
  42. Abhi Dahiya
    Ice Cream Sandwich Oct 11, 2019

    Abhi Dahiya , via OnePlus 7 , Oct 11, 2019 :
    McLaren edition is just $30 more than the equivalent 12+256 7 Pro variant. For that it provides the more exquisite design + McLaren branding + a special case inside the box.

    Some brands like Huawei are asking hundreds of dollars more for Porsche edition Mate 30 Pro despite having identical specs.


    Well, 7T Pro does come with a case.

    7T Pro has SD855+, Warp 30T, slightly bigger battery, dedicated HW Macro Mode. What's wrong in slight improvements for the same price?
     

    #9
  43. Starcommander
    KitKat Oct 11, 2019

    Starcommander , Oct 11, 2019 :
    Not same price na :oops:
    7T has same features at lower price
     

    #10
    G_Matthew_Waugh_IsQN likes this.
  44. SUBHAJIT CHATTERJEE
    Eclair Oct 11, 2019


    #11
    bikramyadav likes this.
  45. youbi
    Portuguese POC Assistant Head Moderator Oct 11, 2019

    youbi , Oct 11, 2019 :
    @Raymond Z. @Zake Z.

    For the op7 series devices you could clearly see that they were indeed "cousin devices" since both versions had similar looks in the back and front. But for the op7T series you changed that, and decided to use in the 7T a more risky approach to the camera design by trying something completely different of what OnePlus has even done in the past.

    Was this change on purpose so that you could really set both devices apart? And will the devices in the future follow this distinction of looks?
     

    #12
  46. B_Wrath
    Marshmallow Oct 11, 2019

    B_Wrath , Oct 11, 2019 :
    The term McLaren has been associated with hardware differentiation in the past. Like a better charging speed at the minimum. This time around, it is just aesthetics.
    I don't buy into that.

    The point is not the price increase, the point is the brand positioning of the McLaren edition. It should command a niche. It shouldn't be similar to the already available 7 Pro.
     

    #13
  47. mojoyoyo77
    Lollipop Senior Moderator Oct 11, 2019

    mojoyoyo77 , Oct 11, 2019 :
    When the notification LED of the OnePlus devices disappeared, important functionality was lost, the horizontal notification light was offered as a solution, but this light works only once,
    unless you are looking at the device at this time this light you do not see, a circumstance that forces you to turn on the screen frequently to see if there are pending notifications.
    It has been proposed on numerous occasions that, optionally, the light be repetitive at intervals of x seconds (programmable).
    Why is this question never answered or this important feature implemented? Is it finally a reality in the 7T series?
     

    #14
  48. AkshayHalankar
    Eclair Oct 11, 2019


    #15
  49. BobbyV8_
    The Showcase Reviewer Oct 11, 2019

    BobbyV8_ , Oct 11, 2019 :
    @Bain B. @Raymond Z.
    How do you think McLaren edition will stand against ROG II Pro?

    McLaren - 12GB + 256GB - INR 58,999/- (90Hz refresh rate)
    ROG II Pro - 12GB + 512GB - INR 59,999/- (120Hz refresh rate)

    Given specs and projections at the price range makes ROG II much attractive IMO (except for the camera)
     

    #16
    Gursimran_82956 and B_Wrath like this.
  50. Abhi Dahiya
    Ice Cream Sandwich Oct 11, 2019

    Abhi Dahiya , via OnePlus 7 , Oct 11, 2019 :
    Obviously not. You pay those few extra dollars for McLaren branding. Collaborations cost money. And OnePlus isn't even asking much.

    I agree with your view but i think any more special and niche features over and above the existing 7T Pro would have meant quite a price jump. And i think OnePlus isn't yet ready to venture into $1000+ price tag. People would just go left, right, centre bashing them for it without even realising it's a special edition that has nothing to do with normal pricing.
     

    #17
  51. BobbyV8_
    The Showcase Reviewer Oct 11, 2019

    BobbyV8_ , Oct 11, 2019 :
    Price isn't same dude, 7Pro is still available in the market and is priced way less. To be precise, 5k variance is noted at the moment. Also, gaming devices treated to be special editions offer better specs. Like I mentioned here....

     

    #18
    Starcommander likes this.
  52. Starcommander
    KitKat Oct 11, 2019

    Starcommander , Oct 11, 2019 :
    Who is talking about mclaren. I am talking about the regular version. Read again!
     

    #19
  53. Abhi Dahiya
    Ice Cream Sandwich Oct 11, 2019

    Abhi Dahiya , via OnePlus 7 , Oct 11, 2019 :
    7 Pro has got a price cut. That is it. 7T isn't priced more. It's launched at same price as that of launch price of 7 Pro. Obviously older device will see price cuts and newer will not.

    Regular version has same pricing as that of 7 Pro.
     

    #20
    obakesan likes this.