Got a question? We are here for the OnePlus 7T Series AMA.

  1. Y1570700624589
    Cupcake Oct 12, 2019

    Y1570700624589 , Oct 12, 2019 :
    My concern is that I couldn't find "Work-Life balance", "Caller Identification" and "Horizontal Notification light" features on my One Plus 7T device as was promised. If it's there, please let me know how to enable it.
    @Zed Z. @Raymond Z.
    Last edited: Oct 12, 2019

  2. O1570342588784
    Cupcake Oct 12, 2019

    O1570342588784 , Oct 12, 2019 :
    Does OP7T have normal charging. or can we assume warp charging is normal charging. as I have heard that because of fast warp charging the life of the battery gets reduced. hence I want to do a normal charging that takes more time than warp.

  3. Oneplusfuturebeyond
    Cupcake Oct 12, 2019

    Oneplusfuturebeyond , Oct 12, 2019 :
    Does anyone know if and when oneplus 7t pro mclaren edition for USA. And if it doesn’t can we order it from uk and have it shipped to the usa

    N8Burke24 likes this.
  4. B1518120418988
    Donut Oct 13, 2019

    B1518120418988 , Oct 13, 2019 :
    @Zed Z. -
    1. Why is the front camera quality so poor when compared to other OP (5, 5T etc) ? can we expect a fix soon?

    2. LED Notification sensors are removed and now that horizontal light display is available, it pops out only once. This is again not helpful.

    3. Why is the option to swipe to other tabs (Speed Dial, Contact History, Contacts) in the Phone app removed?

  5. gauthamb
    Cupcake Oct 13, 2019

  6. N8Burke24
    Cupcake Oct 13, 2019

    N8Burke24 , Oct 13, 2019 :
    @Bain B.

    I held off on buying the OnePlus 7 Pro because I wanted to see what improvements the T series would bring. With the announcement of the 7T Pro McLaren Edition I am very excited....however I have read that the Pro variants are not coming to Canada. Is there a way for me to buy from the UK store and have the McLaren Edition shipped to Canada. If not, can you suggest what I should do in order to get the 7T Pro McLaren Edition in my hands.



  7. atulsaxena
    Cupcake Oct 13, 2019

    atulsaxena , via OnePlus 7T , Oct 13, 2019 :
    7t not showing call recording option (india) is that not available in this version. i was using 7 with beta oxygen and that has that option and new work life balance option.

  8. tejaslrajput
    Gingerbread Oct 13, 2019

    tejaslrajput , Oct 13, 2019 :
    please provide password protection for switching off or restarting the phone, Samsung provides it.
    its a very useful feature as phone snatching and thefts are very common in India.

  9. I1570862489945
    Cupcake Oct 13, 2019

  10. chjagadeeshatp@g
    Eclair Oct 13, 2019

  11. D1570936359461
    Cupcake Oct 13, 2019

    D1570936359461 , Oct 13, 2019 :
    what is the difference between indian, Chinese and global versions. someone please explain.. thank you

  12. BobbyV8_
    The Showcase Reviewer Oct 13, 2019

    BobbyV8_ , Oct 13, 2019 :
    Warp charge doesn't degrade your battery, that has been carefully designed to not damage it. Inorder to charge at slower speeds you should use a different charging adaptor or cable. Which can't be trusted and might actually damage the battery

    Try this


  13. Z1570551877192
    Donut Oct 13, 2019

    Z1570551877192 , Oct 13, 2019 :
    why the smartphone looks premium, feels premium and is class apart from other flagships. ???

    As far as I know oneplus 7t pro has a marginally better battery life and snapdragon 855+. How is it worth a buy over 7 pro?
    @Raymond Z.
    @Zake Z.
    @Zed Z.
    @Bain B.
    I never tasted a flagship want to give my #RedmiNote4 some rest would come a #Oneplus7tpro [e]2764[/e]️[e]2764[/e]️[e]2764[/e]️ if @OnePlus team was giving

  14. Krishna Kumar 16
    Eclair Oct 13, 2019

    Krishna Kumar 16 , Oct 13, 2019 :
    At least one plus should provide always on display feature.

  15. R1570937066670
    Cupcake Oct 13, 2019

    R1570937066670 , Oct 13, 2019 :
    I bought a new oneplus 7 mobile phone. my phone is not coming out of vibration mode.if I go to settings I am unable to increase my ring volume. the ring volume is hard set to zero

  16. F1570773831116
    Cupcake Oct 13, 2019

    F1570773831116 , via OnePlus 7T , Oct 13, 2019 :
    I am using OnePlus 7T for the first time and finding a major issue, ambient light is not working properly and I don't know whether it is the case with my device or will all.

    mohzam and I1570900912456 like this.
  17. D1570939147679
    Cupcake Oct 13, 2019

  18. Q1570940590713
    Cupcake Oct 13, 2019

    Q1570940590713 , Oct 13, 2019 :
    OnePlus 7T Security (Screen Lock) feature is not properly working. I mean to say even if we set Pattern and Fingerprinf, phone got unlocked with Swipe on the active Home Screen.

  19. BobbyV8_
    The Showcase Reviewer Oct 13, 2019

    BobbyV8_ , Oct 13, 2019 :
    That is called smart unlock. Turn that off and you're good to go

    Do you mean to say extended warranty? Install OnePlus Care app and register your device. You will find options to buy / activate your extended warranty / damage protection plans

  20. Q1570940590713
    Cupcake Oct 13, 2019

    Q1570940590713 , Oct 13, 2019 :
    Thanks & Find the settings i.e. When a device is connected with a Trusted Device, the screen gets unlocked in Swipe pattern.