Got a question? We are here for the OnePlus 7T Series AMA.

  1. J1528641792476
    Cupcake Oct 13, 2019

    J1528641792476 , Oct 13, 2019 :
    Hi ,

    Once I click a photo from my one plus 7t but unable use such photo for marking it as profile picture and unable to send these photos to any person .

    please help

  2. J1570601262959
    Cupcake Oct 13, 2019

  3. verschuren68
    Cupcake Oct 13, 2019

  4. im10
    Cupcake Oct 13, 2019

    im10 , Oct 13, 2019 :
    @Raymond Z. - OnePlus 7T Series Product Manager (Hardware)
    @Zake Z. - OnePlus 7T Series Image Product Manager
    @Zed Z. - OnePlus 7T Series Product Manager (Software)

    hello sir , I am facing all these problems with my new 7t phone,
    1. heating issue
    2.call drop
    3. battery draining
    3. screen flickering
    4. bottom speaker not working properly
    5 tap to wake and raise to wake is not working properly and auto brightness also sometimes not working .

    Sir, it would be a great help if you guys provide me a solution in this matter . Waiting for the help [e]1f60a[/e][e]1f60a[/e]

  5. Aravind4146
    Cupcake Oct 13, 2019

    A1569634075556 likes this.
  6. prasar
    Froyo Oct 13, 2019

    prasar , via OnePlus 7T , Oct 13, 2019 :
    Missing the Notification Light on my new 7T, can anyone suggest how to get that going. Appreciate the suggestions in advance

  7. prasar
    Froyo Oct 13, 2019

    prasar , via OnePlus 7T , Oct 13, 2019 :
    Having huge issues with auto Brightness. First one Plus phone in all these years to have this issue. Is it a faulty hardware sensor or software issue? Request a quick solution.

  8. Suren.R
    Cupcake Oct 13, 2019

    Suren.R , via OnePlus 7T , Oct 13, 2019 :
    OnePlus 7t is HD or FHD+? my 7t looks like HD,no clarity..photos are very blur.

    my old 5t is way far than 7t in display.

    very much disappointed...anyways to fix that with update?

  9. Suren.R
    Cupcake Oct 13, 2019

    Suren.R , via OnePlus 7T , Oct 13, 2019 :
    OnePlus 7t is HD or FHD+ or QHD?

    Display clarity is very poor.My old OnePlus 5t is way far good than 7t.

    any upgraded to fix this issue?if so please fix this.

    it's very horrible to see Facebook and Instagram with this clarity.

    any OnePlus 7t guys facing this issue?

  10. dionisdei
    Gingerbread Oct 13, 2019

    dionisdei , via OnePlus 5T , Oct 13, 2019 :
    hey there @Zed Z. the new OnePlus 7T looks amazing, congrats to the whole team. My questing regards the basic OnePlus 7T and it's about idle notifications. If I have been away from my phone, how will the op7T notify my that I have unseen notification? I've watched 30+ reviews and there is no mention of a notification led, always on display or horizon lines, like in the case of the pro's curved display. so how will I know if there are new notifications by just looking at the phone, without touching it? Thanks, and best of luck with future developments.

  11. Đạt
    Eclair Oct 13, 2019

    Đạt , Oct 13, 2019 :
    Well they force their users to buy new cases I guess, they did the same with the position of the slider on the oneplus 7 so 6T users couldn't use their old cases. The new laser position sure ruined the phones symmetry without doing any better job.

  12. G_Fauzaan_Ahamed
    Gingerbread Oct 13, 2019

    G_Fauzaan_Ahamed , via OnePlus 7T , Oct 13, 2019 :
    7t McLaren would've been nice!, 7t pro doesn't look small and slender enough to represent the McLaren brand

  13. yogi_yogesh
    Cupcake Oct 13, 2019

    yogi_yogesh , Oct 13, 2019 :
    Call of Duty Mobile - Game crashing/screen flicker only in battle royale in OP7T will we get a fix?

  14. U1570971956961
    Cupcake Oct 13, 2019

  15. Rebel4you , via OnePlus 7 Mirror Blue , Oct 13, 2019 :
    @Bain B.
    I have question related to buying of oneplus 7T,
    Sir, this is my humble request to allow us an upgrade option with minimum price as I have purchased oneplus 7 one month back and now oneplus care team is charging 22000 to get upgrade to oneplus 7t so effectively oneplus 7t costs me around 33000 + 22000 =55000.
    And i really want Oneplus 7T which is the best phone in the market now.
    I can't afford such a huge additional amount, please help.
    It's a request from a True fan of oneplus.

  16. incurablepickle
    Cupcake Oct 13, 2019

    incurablepickle , Oct 13, 2019 :
    @ZedZ Why isn't there a toggle/tile in the notification center for activating the dark mode of android 10 like in the pixel devices? Will it come with a future software update for the 7T? Also why doesn't the dark theme in customisation settings activate the dark theme of all apps?

    Why isn't there an option to change the shelf to the google feed?

    Please add a one handed mode as even though I like the big screen its too big to use with one hand which could be fixed with software.
    Last edited: Oct 13, 2019

  17. mohzam
    Cupcake Oct 13, 2019

  18. Z1570728570619
    Donut Oct 13, 2019

  19. L1570774877324
    Cupcake Oct 13, 2019

  20. spiceshiv
    Cupcake Oct 13, 2019

    spiceshiv , Oct 13, 2019 :
    Pls have an update in software for full display of contact picture rather than half of the screen. The screen is too beautiful to be left half of it empty.