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Got a question? We are here for the OnePlus 7T Series AMA.

  1. Bain B.
    E-commerce Staff Member Oct 14, 2019

    Stickied Post
    Bain B. , Oct 14, 2019 :
    The OnePlus 7T and 7T Pro is not officially available in Australia by now. We will take this into consideration and hope we can have that ASAP.
     

    gaster and David Y. like this.
  2. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

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    Zed Z. , Oct 14, 2019 :
    Thanks for your feedback. We will look into it
     

    iNabarun, S1570352636762 and David Y. like this.
  3. Zake Z.
    Image Product Manager Staff Member Oct 14, 2019

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    Zake Z. , Oct 14, 2019 :
    Hey akks! For macro mode, we changed the lens stacking structure on 7T series, so it won't be able to come to 7 series with software updates.
     

    akks and David Y. like this.
  4. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

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    Zed Z. , Oct 14, 2019 :
    We will evaluate it.
     

    S1570352636762 and David Y. like this.
  5. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

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    Raymond Z. , Oct 14, 2019 :
    Things like these happen in our office every day. However, at the end of the day, it's a balance of ergonomics and battery life. It's a blessing to have the Warp Charge 30T.
     

    Larskon, David Y. and Sumanth1771 like this.
  6. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    1.This is because of the specs of the original video. Content will be displayed differently according to its file type.
    2.Sorry for that, could you please provide more details about the issues? or you can report it in Community app,we’ll look into it
     

    pudge752, aritzherrero and David Y. like this.
  7. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

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    Zed Z. , Oct 14, 2019 :
    We are working on the one hand mode. Please stay tuned.
     

  8. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    The updated will be based on the following hardware groups ”7T/7T Pro and "7/7 Pro“
     

    David Y. likes this.
  9. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zed Z. , Oct 14, 2019 :
    Thanks for the feedback. We will evaluate it.
     

    Nemish gupta and David Y. like this.
  10. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

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    Raymond Z. , Oct 14, 2019 :
    Hey buddy, these two variant is all I know.
    Screen Shot 2019-10-14 at 10.24.22 PM.png
     

    David Y. and Starcommander like this.
  11. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Zed Z. , Oct 14, 2019 :
    Sorry for that, could you please provide more details about the issues? or you can report it in Community app, we’ll look into it
     

  12. Zed Z.
    Software Product Manager Staff Member Oct 14, 2019

    Zed Z. , Oct 14, 2019 :
    Sorry for that,,could you please share more details and logs so we can look into it quickly
     

  13. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

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    Raymond Z. , Oct 14, 2019 :
    No. Both displays have their own advantages.
     

    Starcommander, Baymax and David Y. like this.
  14. Bain B.
    E-commerce Staff Member Oct 14, 2019

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    Bain B. , Oct 14, 2019 :
    The accessories we are selling now are compatible with the 7T series. Also, you can check the product page of the accessories for detail information.
     

    pudge752 likes this.
  15. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

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    Raymond Z. , Oct 14, 2019 :
    Don't worry. This is by design. The difference between Warp Charge 30 and 30T is inside the hardware of the device, not the adapter.
     

  16. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Good to know you want to maintain your device in a good shape, however this is an unnecessary concern because of the way we designed Warp Charge. Happy Warp Charging ;)
     

    SatishS07, mojoyoyo77 and David Y. like this.
  17. Zake Z.
    Image Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Zake Z. , Oct 14, 2019 :
    Thanks for the feedback and suggestion Sanketnaik99!

    We notice that ultra wide angle camera is among the most popular features of this triple camera system, and we are having new discussion about our future plan for this camera, of course, pro mode support is included in our discussion.
     

    David Y. and Sanketnaik99 like this.
  18. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

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    Raymond Z. , Oct 14, 2019 :
    Hi BobbyV8_, I don't know what are your needs when you choosing a smartphone.
     

    Demon_hunter likes this.
  19. Sumanth1771
    Cupcake Oct 14, 2019

    Sumanth1771 , Oct 14, 2019 :
    @zed z -Please give an option like to change the refresh rate automatically from 90hz to 60hz when battery reaches a certain level..Also please provide always on display option and try to improve battery life and camera especially telephoto lens
     

  20. legolas2019
    Gingerbread Oct 14, 2019


    khalid etm likes this.