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Got a question? We are here for the OnePlus 7T Series AMA.

  1. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    Hey everyone, I am going offline because it is a bit late here. I will catch up with rest of the questions in the following two days. See you around in the Community.
     

  2. legolas2019
    Gingerbread Oct 14, 2019

    legolas2019 , via OnePlus 7 Pro T-Mobile , Oct 14, 2019 :
    Probably does have the option to do that when battery is low and the "Battery Saver" option pops up
     

  3. Starcommander
    Lollipop Oct 14, 2019

    Starcommander , Oct 14, 2019 :
    What was the point of oneplus 7T pro?
    No display changes, nothing much only price changes. I love oneplus. Don't get me wrong. Oneplus 7T is the best update. I am just asking why upgrade if 7T pro has no major changes than the 7 pro?
     

  4. Starcommander
    Lollipop Oct 14, 2019

    Starcommander , Oct 14, 2019 :
    Good night
     

  5. Sumanth1771
    Donut Oct 14, 2019

    Sumanth1771 , Oct 14, 2019 :
    refresh rate is still in 90hz even when battery saver is on ..
     

  6. drxatomar
    Cupcake Oct 14, 2019

    drxatomar , Oct 14, 2019 :
    hi there
    recently purchased 7T 8/256
    issues are
    1. screen autobrightness is not functioning,I have to adjust it manually everytime, similar issues noticed in other 7T also, videos also mentioned about it on YouTube

    2. Battery charge is quick but it's draining fast too

    3. I am not able to switch apps during WhatsApp video calls,not able to even type a message or view sent images

    please address these issues
    thanks
    Dr Akshaya Tomar
     

    I1571072922726 likes this.
  7. akks
    KitKat Oct 14, 2019

    akks , Oct 14, 2019 :
    Thank you for the reply
     

  8. legolas2019
    Gingerbread Oct 14, 2019

    legolas2019 , via OnePlus 7 Pro T-Mobile , Oct 14, 2019 :
    Their both great for gaming but OnePlus has better software. When I'm not gaming I enjoy my phone experience as well
     

  9. Sumanth1771
    Donut Oct 14, 2019


  10. ARJUN MOHAN , via OnePlus 7 Pro Nebula Blue , Oct 14, 2019 :
    with all due respect to OnePlus I was a proud 7pro user till the 7t pro launch and what now , almost same specs slightly uprgraded at the same price , 5months gap , have you guys even considered 7pro users , lost all the hipe we had in a tick , why the hell would someone purchase 7pro then , you itself killing it , what was the need of 7t pro ? really.... I regret being a OnePlus fan now ..previously owned OnePlus one and onplus 6 . not anymore
     

  11. Sanketnaik99
    Donut Oct 14, 2019

    Sanketnaik99 , via OnePlus 7T , Oct 14, 2019 :
    Great! can't wait for the update! [e]1f604[/e]
     

  12. somz4u
    Eclair Oct 14, 2019

    somz4u , Oct 14, 2019 :
    i happen to have replaced my phone. in the new phone too everything was fine until i updated YouTube. the exact same problem reoccurred. there is a dark bar near the notch that often flickers while scrolling. screenshot below. initially i thought it's the device issue. But it appears almost all the 7T users are facing this issue. please see to it. Would like to add the problem goes away if i choose to uninstall the update. similar glitch occurred while loading the COD game too.
    1571065564181.jpg
     

  13. Raymond Z.
    Product Manager Staff Member Oct 14, 2019

    Stickied Post
    Raymond Z. , Oct 14, 2019 :
    The OnePlus 7T is a 4G smartphone. 5G cannot be supported based on a 4G model.
     

  14. svvenn
    Ice Cream Sandwich Oct 14, 2019

    svvenn , via OnePlus 7T Pro , Oct 14, 2019 :
    Why would you not consider buying the 7 pro? It is cheaper when the 7t pro came out. I could have got 7 pro for 100 euros less than 7t pro.
     

  15. ARJUN MOHAN , via OnePlus 7 Pro Nebula Blue , Oct 14, 2019 :
    just 3mlnths back I bought 7pro brother , now what's the point , they are killing their own product , and just 5000 rupees difference . I feel this disrespectful , was 7t pro really necessary
     

  16. svvenn
    Ice Cream Sandwich Oct 14, 2019

    svvenn , via OnePlus 7T Pro , Oct 14, 2019 :
    They have been doing this since oneplus 3, how could you not know.

    A lot of new phones come out during the year. You cannot buy them all...
     

  17. M1570651030548
    Cupcake Oct 14, 2019

    M1570651030548 , Oct 14, 2019 :
    1571066329869.jpg
    It is here stated in the oneplus online shop that the Type-C to 3.5mm adapter is only compatible to 6t,7 and 7 pro.So is it also compatible for 7t also....
    I am a new oneplus 7t user and i am eagerly waiting for your answer to buying it.
     

  18. Demon_hunter , via OnePlus 7 Pro Mirror Gray , Oct 14, 2019 :
    it's not for you or any 7 series users ..There are some people in market who wants latest techs like faster charging,macro hardware etc and don't want a notch in their phone..
     

  19. Demon_hunter , via OnePlus 7 Pro Mirror Gray , Oct 14, 2019 :
    You bought op7pro because you liked that at the price point..7tpro launch in no way changing that if u r having software support..there may be other reason for your disliking.
     

  20. Starcommander
    Lollipop Oct 14, 2019

    Starcommander , Oct 14, 2019 :
    Cool absolutely correct. Justify the 5k increase in cost!