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Got a question? We are here for the OnePlus 7T Series AMA.

  1. ARJUN MOHAN , via OnePlus 7 Pro Nebula Blue , Oct 14, 2019 :
    absolutely right , I brought it because I felt it was fantastic but just 3months apart same price same brand and better specifications and I like 7t pro more now , just 3months ,I really felt betrayed
     


  2. Demon_hunter , via OnePlus 7 Pro Mirror Gray , Oct 14, 2019 :
    tech world is moving so new phones will come and go with better specification..I understand the time span for you is short but there aren't any groundbreaking feature in 7tpro compared to 7pro
     

  3. ARJUN MOHAN , via OnePlus 7 Pro Nebula Blue , Oct 14, 2019 :
    you don't get me , it was nice to have a brand new model in hand , but now talk is all about 7tpro , not worth upgrading from 7pro but.. and I had been to the experience store in Bengaluru and they are telling for exchange they will give 36k for 7pro and I had to add extra 18k to upgrade to get market new feel again
     

  4. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :
    Hi, can you elaborate on this "stacking"? Your own product pages list the same camera specs, same Sony camera modules even?
     

  5. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :
    @Raymond Z. how are you doing and feeling after the launch? We met briefly at the London launch and took a photo ;) anyway couple of questions just wondering. Why not add something more to the McClaren edition such as maybe 512GB of memory or 5G to make it a more limited limited edition?

    Also, why no further 5G models accouned?
     

  6. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :
    It wasn't at the pop up, not for sale or show. It will be on sale Nov 5th
     

    Supersonic likes this.
  7. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :
    @Raymond Z. The Chinese 7T Series launch is on the 15th. Will there be any more surprises announced there? Given Robert Downey Jr is a current brand ambassador there, can we expect another limited edition phone of some sort?
     

  8. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :


    SeveralMinus

    @Raymond Z.
    Is the 7T going to be offered in a 256GB version in the UK, and if not why (on Earth) not?​


    Its the McLaren version mate, or go for a 7 Pro with 256GB.



    SeveralMinus

    I'd much rather have the option of paying £599 instead of £549 to get something that will last.
    But I don't want the Pro. I like the standard 7T.​


    ok, so at present only the 7 Pro (12 / 256 GB at £799) is available on the 1+ UK store. Come Nov 5th, McLaren will be on sale at the same price. All other 7s are now out of stock. Knowing OnePlus, wait a bit and I'm sure a limited edition colour of the 7T will drop...

    Addendum : I left out the regular 7T Pro which does come in 8/256GB configuration
     
    Last edited: Oct 17, 2019

    Lucy Lu likes this.
  9. A1569634075556
    Froyo Oct 14, 2019

    A1569634075556 , Oct 14, 2019 :
    hai, my OnePlus 7t phone is getting a incoming phone call but nothing is visible on the screen to answer that call. Is any body is experiencing this type of issue? can anybody advice me on this issue?
     

  10. Chirankur
    Cupcake Oct 14, 2019

    Chirankur , Oct 14, 2019 :
    hi OP,
    I have a OP7T and not able to send pictures on WhatsApp that are clicked with wide angle lens. it gets stuck. screenshot attached. any advise on this ?

    1571069420608.jpg
     

    I1571072922726 likes this.
  11. drummer79
    Gingerbread Oct 14, 2019


  12. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :
    blame Brexit ;)
     

  13. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :
    yes but it won't charge at full warp 30T speed. for that you should use the charger that comes with the 7T
     

    bupapa likes this.
  14. obakesan
    Jelly Bean Oct 14, 2019

    obakesan , Oct 14, 2019 :
    @Raymond Z. The 7T has launched in to colours, haze blue and frosted silver. With the 7 , there was also a 3rd colour, is there a plan to introduce another colour of the 7T soon? such as a white or red version? etc?
     

  15. Arvmishra89
    Cupcake Oct 14, 2019

    Arvmishra89 , Oct 14, 2019 :
    @Raymond Z.
    i am new user for one plus.. first time bought any other brand after samsung..

    i feel below pros & cons..

    Pros :
    Good built quality
    Good speed
    Gr88 charging
    Gr88 Gaming experience especially fnatic mode..

    Cons :
    1. Camera quality not good, i compared this camera with 5t camera and found better than this..
    2. Dual Volte issue, almost every smartphone comes with this feature.. if sim1 call ongoing then sim2 will be not reachable..
    3. With one plus inbox cover facing issue in calling, voice not clear to other person, but in speaker mode its good..
    4. Why no earphone with 7T, you should provide earphones also.
     

  16. alexndR
    Cupcake Oct 14, 2019

    alexndR , Oct 14, 2019 :
    Which Smartphones of OnePlus 7 and T Series do support 5G in Germany? In the T series, there is the snapdragon 855+ built in. And this Chip has 5G Connectivity in it. But I am not sure about which phone (OnePlus 7T / 7 Pro / 7T Pro ) is supporting 5G.

    Thanks!
     
    Last edited: Oct 14, 2019

  17. Sagarnh
    Cupcake Oct 14, 2019

    Sagarnh , Oct 14, 2019 :
    hi I am Sagar,I purchased this product two weeks ago,the bottom speaker stopped working for about 30 min while I was using YouTube,and the icons do not show up fast as soon as I restart the device,the phone got hanged while using Instagram
     

    I1571072922726 likes this.
  18. Gatik Arora
    Donut Oct 14, 2019

    Gatik Arora , Oct 14, 2019 :
    I am using OnePlus 7T from last 4-5 days and now I have started facing issues with my whatsapp sometimes
     

  19. T1570697599707
    Cupcake Oct 14, 2019

    T1570697599707 , Oct 14, 2019 :


    Suren.R

    OnePlus 7t is HD or FHD+ or QHD?

    Display clarity is very poor.My old OnePlus 5t is way far good than 7t.

    any upgraded to fix this issue?if so please fix this.

    it's very horrible to see Facebook and Instagram with this clarity.

    any OnePlus 7t guys facing this issue?​


    no, i think problem is with your unit. Replace it