Got a question? We are here for the OnePlus 7T Series AMA.

  1. Y1569866585881
    Cupcake Oct 14, 2019

    Y1569866585881 , Oct 14, 2019 :
    So two weeks into the phone and I love it for everything but one :(
    the phone hangs very frequently and has issues with picture in picture mode..
    any way I can solve this problem ?
    Thanks in advance :)

  2. Sach716
    Ice Cream Sandwich Oct 14, 2019

  3. Sach716
    Ice Cream Sandwich Oct 14, 2019

  4. Sanjay18194
    Eclair Oct 14, 2019

    Sanjay18194 , via OnePlus 7 Pro , Oct 14, 2019 :

    Do watch the video he is very true . I use one plus 7 pro. I feel betrayed it had been only 5 months since I purchased the device (the day of launch) and already7t pro ? I am yet to receive the Android 10 update nor oxygen update . You should have worked on it rather than 7t pro. Please don't become like Apple .

  5. Demon_hunter , via OnePlus 7 Pro Mirror Gray , Oct 14, 2019 :
    the new hotfix update is being released..the previous update was paused due to bugs..This time you should get it..

  6. Demon_hunter , via OnePlus 7 Pro Mirror Gray , Oct 14, 2019 :
    Is there any need to upgrade every iteration?I can get that you are talking about lowering of resale value but that is shit for op devices anyway..Infact nowadays only Apple devices get a decent resale value.

  7. legolas2019
    Gingerbread Oct 14, 2019

  8. legolas2019
    Gingerbread Oct 14, 2019

    legolas2019 , via OnePlus 7 Pro T-Mobile , Oct 14, 2019 :
    7T Pro is the same price as the 7 Pro. They made upgrades in other areas of the phone. Note every phone that comes out gets a new screen improvent. There's a obvious reason why the 7T is cheaper than the 7/7T pro and if you can't see the difference well you're just complaining for nothing. I have the 7 Pro and I know the differences well

  9. Starcommander
    Lollipop Oct 14, 2019

    Starcommander , Oct 14, 2019 :
    Nooo its 5000 rs more. That's my point

  10. legolas2019
    Gingerbread Oct 14, 2019

    legolas2019 , via OnePlus 7 Pro T-Mobile , Oct 14, 2019 :
    If you are so easily disappointed never was a true fan. If you don't have use for the updates on the 7T Pro then don't worry about the device no need to be mad. I have the 7 pro I get purchased it for more recently, around two weeks ago. Don't need to upgrade every time a new phone comes out that's a want. Being a 7 Pro user I still would like to have the 7T because of Macro etc. I'm a real techy I want to see how the user experience will improve .

  11. legolas2019
    Gingerbread Oct 14, 2019

    legolas2019 , via OnePlus 7 Pro T-Mobile , Oct 14, 2019 :
    I'm in the U.S. The screen to body ratio is better. There's a hardware based macro mode, which will give you more natural results when taking photos. Bigger battery, better screen resolution, and some other things I can't remember that are different and that's why there is a price difference of $100 U.S. which is justified.

  12. Starcommander
    Lollipop Oct 14, 2019

    Starcommander , Oct 14, 2019 :
    Agreed with you. The 7t has a price difference of 5k in India with all new screen.
    7t pro incorporates all the major changes like 855+, 30T charger, macro mode but with same display. If those are the only differences prices should have been the same. Upon checking again I found oneplus is offering 7t pro only with 256gb storage :(

  13. legolas2019
    Gingerbread Oct 14, 2019

    legolas2019 , via OnePlus 7 Pro T-Mobile , Oct 14, 2019 :
    Its not the same display. They both have 90hz that's it. pull up the specs side by side so you can see everything. Of course the Pop camera is another feature which enables the full screen no notch , and basically no bezels

  14. meatandy
    Oreo Oct 14, 2019

    meatandy , Oct 14, 2019 :
    What have you tried to remedy the problems?

  15. I1571072922726
    Donut Oct 14, 2019

    I1571072922726 , Oct 14, 2019 :
    I bought 7T 10 days back.. I am facing problem in back option which displays in WhatsApp and even in this community app "back arrow present beside thread or new thread". back option doesn't work sometimes till u press 3 to 4 times .phone is getting hanged while selecting images from gallary through watsapp or normal gallary scrolling on grid view , not working till u restart the phone again.. fed up with the issues. battery is draining very quickly even in stand by mode after 100percent wrap charge . I am a first time user of OnePlus , disappointed for this performance

  16. Lance483
    Cupcake Oct 14, 2019

    Lance483 , Oct 14, 2019 :
    Hey! I'm an old OnePlus user, like since when it was not even that popular, I have it a try like 4 years ago and my OnePlus 3 is still working! However I was thinking about an upgrade, I have other options but I'd love to stick with OnePlus. 7T looks really promising, even though the design is slightly questionable, I think I'll go for it anyway.

    What would be the cheapest way to aquire the phone? I ordered my OnePlus 3 from the official site and got it delived for 399. This new one is like 600 and it's quite a bit. Is it possible to trade in my old phone? Are there any discounts for old users?

  17. beatboy93
    Donut Oct 14, 2019

    beatboy93 , via OnePlus 7T , Oct 14, 2019 :
    Richlin here

    I got my phone two days back and would like to inform you that the phone is really awesome but my problem in the phone is that in the night .
    Eg: after 1 am i find my phone doesn't respond to my double tap feature then I finally need to use the power button to start the screen and use the finger scanner. which is not cool specially u touch the phone to see the time double tap it twice n still no response.. I've tried it 2/3 times..n getting the same issue...Apart from that on the older version you'll guys would give us an option to choose the outline colour like kinda the theme but thats the the perfect word for it...sorry for the story but needed to share my part of it !!!!

    I1571072922726 likes this.
  18. Sumanth1771
    Donut Oct 15, 2019

    Sumanth1771 , Oct 15, 2019 :

  19. Trevor Keith Whyte
    Cupcake Oct 15, 2019

    Trevor Keith Whyte , Oct 15, 2019 :
    Hi there, I accidentally denied some permissions for my contacts while setting up. Now I can't make calls through my contacts and I don't know how to undo it. Please help!