Got a question? We are here for the OnePlus 7T Series AMA.

  1. riturajreso
    Eclair Oct 15, 2019

    riturajreso , Oct 15, 2019 :
    Hi, Are you able to see contact image clear ? I imported my contact from Google Contact but all images are blurry. I did everything thing I can do from removing account to re-sync nothing worked for me... please give your feedback.


  2. J1571160630465
    Cupcake Oct 15, 2019

  3. Arojit
    Cupcake Oct 15, 2019

    Arojit , Oct 15, 2019 :
    In the new Android 10 update, what are the new features for camera for one plus 7 pro?

  4. A1571170403263
    Donut Oct 15, 2019

    A1571170403263 , Oct 15, 2019 :
    I just bring the one plus 7T just a 2 days ago And I have noticed that when I play a you tube video during night mode and low brightness,Video quality and colour quality is lost and only black spots are seen on the screen at the every corner!I Don't know how to fix it..Kindly suggest the solution,Please.

  5. ioarvan
    Donut Oct 15, 2019

    ioarvan , Oct 15, 2019 :
    Thank you for your response.

    But, please, check the product page of the accessories yourself and you will see that the 7T series models are missing from the Compatibility/Tips session.

  6. O1571101753067
    Cupcake Oct 16, 2019

    O1571101753067 , Oct 16, 2019 :
    my contact images are blur even though it is synced.. it is a major disadvantage for one plus contact screen .. while having such a big screen ,it would be great if the picture is completely shown rather than cropped picture.. this should be fixed.as it is a sort of bug

  7. O1571101753067
    Cupcake Oct 16, 2019

    O1571101753067 , Oct 16, 2019 :
    still contact image are blur only .. in my one plus 7t mobile.

    riturajreso likes this.
  8. P1570930165668
    Cupcake Oct 16, 2019

  9. D1570728025362 , via OnePlus Community App , Oct 16, 2019 :
    is it fixed ??

  10. A1571170403263
    Donut Oct 16, 2019

    A1571170403263 , Oct 16, 2019 :
    While veiwing video in my 7T,Colour is completely changes with dark spots everywhere on screen during night mode and low brightness.
    Kindly provide suggestions

    Last edited: Oct 16, 2019

  11. I1571163540893
    Cupcake Oct 16, 2019

    I1571163540893 , Oct 16, 2019 :
    Hi I recently bought 7t,My raise to wake function is not working properly or it's not working at all?

  12. rajeevsi
    Donut Oct 16, 2019

    rajeevsi , via OnePlus 7T , Oct 16, 2019 :
    @Raymond Z
    @zed z

    In my 1+ 7T, the ambient display seems to have problem, tap to display or lift to display stops working, I do the reset either by restarting the phone or by pressing Volume UP + Power until I get the 1+ logo, then it starts working but after a while the problem is same.... No Display... when I tap the screen.

    I have done all the possible checks, i.e. turn Off and On the toggles of Tap to Display and Lift to Display in Ambient Display menu.

    This is my first 1+ device, me and my family have been iPhone users since 3GS days and have owned all the possible models from Apple (except iPhone 8).

    I hope 1+ will not make me regret my decision.

  13. Joyal@Nightwalkr
    Donut Oct 16, 2019

    Last edited: Oct 16, 2019

  14. sriharikiran
    Cupcake Oct 16, 2019

    sriharikiran , Oct 16, 2019 :
    Even when i choose my screen sleep time 15sec to sleep or lock the sceen automatically ..it is not locking the phone or it has to go to sleep .. but it is not . I have to lock the phone every time for oneplus 7t

    @Zed Z.

  15. J1571200588977
    Cupcake Oct 16, 2019

    J1571200588977 , Oct 16, 2019 :
    hey I'm not able to make a call from my contacts initally I denied access permissions for some questions..

  16. J1571200588977
    Cupcake Oct 16, 2019

  17. Parmar0508
    Cupcake Oct 16, 2019

    Parmar0508 , Oct 16, 2019 :
    I have facing some problems with my new one plus 7T, while on video call iam unable to use gallery... it freezes my all phone nothing worked I tried flash n wipe fuction already

  18. G_Abhilash_Janardhan_KUB
    Froyo Oct 16, 2019

    J1571200588977 likes this.

  19. J1571200588977
    Cupcake Oct 16, 2019

    J1571200588977 , Oct 16, 2019 :
    thanks it worked