Got a question? We are here for the OnePlus 7T Series AMA.

  1. davidjacobs
    Cupcake Oct 18, 2019

    davidjacobs , Oct 18, 2019 :
    I have a car charger I got for my OnePlus 5T. will it work for the 7T at highest charge rate, or at all?

  2. milan786
    Eclair Oct 18, 2019

  3. Carlosgomez_
    Cupcake Oct 18, 2019

    Carlosgomez_ , Oct 18, 2019 :
    is there a way to purchase a OnePlus 7t pro and get it shipped to the US? maybe a good website where to buy it and get it shipped to the United States?

  4. D1570347788853
    Cupcake Oct 18, 2019

    D1570347788853 , via OnePlus 7T , Oct 18, 2019 :
    My ambient display has stopped working on one plus 7T
    any fixes for this? I have tried all the options from setting, switching on and off but it has stopped working.

  5. X1571338080020
    Cupcake Oct 18, 2019

    X1571338080020 , Oct 18, 2019 :
    Hello I have been using the OnePlus 7T phone for almost a week now and it has been an amazing experience but suddenly last night the ambient display feature stopped working.
    Ambient feature- 1)tap the screen to show and 2) pick up the phone to show...both of them are not working.
    can someone suggest a solution.

  6. D1571378486593
    Cupcake Oct 18, 2019

    D1571378486593 , Oct 18, 2019 :
    @Raymond Z. Hi Raymond,

    I have few questions. Please give me info on them.

    1. When I set Screen Refresh Rate 90HZ, I noticed my charge is coming down fast though I'm not using it continuously.

    2. When I put my phone on charge, phone is getting heated up while it is charging.

    Can you giv me an info on this please...

    Thank You.

    ks_oneplus likes this.
  7. Arihant Ilangovan
    Cupcake Oct 18, 2019

    Last edited: Oct 18, 2019

  8. T1571390029831
    Cupcake Oct 18, 2019

  9. G_Abhilash_Janardhan_KUB
    Froyo Oct 18, 2019

  10. U1540248419929
    Cupcake Oct 18, 2019

    U1540248419929 , Oct 18, 2019 :
    Hello! I am a taxi driver and I want to buy the OnePlus7t but I have seen that it does not have the SBAS GPS and the normal 7 yes, what is the reason and it shows the difference of not having it? thank's you anyway

  11. madhu_oneplus
    Cupcake Oct 18, 2019

    madhu_oneplus , Oct 18, 2019 :
    why video is flickring while taking slow motion videos taken in rooms with flouorescent lights

  12. madhu_oneplus
    Cupcake Oct 18, 2019

  13. madhu_oneplus
    Cupcake Oct 18, 2019

    madhu_oneplus , Oct 18, 2019 :
    go to settings-- customization--- accent colour

  14. Y1539619610939
    Donut Oct 18, 2019

    Y1539619610939 , Oct 18, 2019 :
    my OnePlus 7T register's touch 2-3 millimetre above the screen.. is it happening with every device or my device is faulty?

    A1569634075556 likes this.
  15. R1570677511513
    Cupcake Oct 18, 2019

    R1570677511513 , Oct 18, 2019 :
    the ambient display option - tap to show the screen is very unstable
    it works and them often for hours sometimes days stops working
    It seems like a bug with the ambient light sensor.

  16. M1570651030548
    Cupcake Oct 18, 2019

    M1570651030548 , via OnePlus 7T , Oct 18, 2019 :
    when taking my gallery at new oneplus 7t the images are gloomy when they are small.They are only becoming clear when they are selected and viewed.How can we get rid if that gloomy thing?

  17. Bharanivijay
    Honeycomb Oct 18, 2019

  18. ks_oneplus
    Gingerbread Oct 18, 2019

    ks_oneplus , via OnePlus 7T , Oct 18, 2019 :
    It's not removed, rather OnePlus integrated the google lens with camera app..when you open the camera, just hard press the screen for a couple of seconds, google lens would appear..I hope this helps

    jeevanbatla likes this.
  19. ks_oneplus
    Gingerbread Oct 18, 2019

    ks_oneplus , via OnePlus 7T , Oct 18, 2019 :
    1. When we can expect the India specific features - Smart Sms, Work life balance to be available.

    2. I learnt that OnePlus launcher has been updated. How can I update in my device ?

  20. W1541185959518
    Cupcake Oct 18, 2019

    W1541185959518 , Oct 18, 2019 :
    Whenever I go to gallery pictures in all images folder start loading sometimes. What might be the issue?