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Got a question? We are here for the OnePlus 7T Series AMA.

  1. B1569771734294
    Cupcake Oct 28, 2019

    B1569771734294 , Oct 28, 2019 :
    I am also facing same issue. I posted it also but no response yet
     

  2. Z1570728570619
    Donut Oct 28, 2019

    Z1570728570619 , Oct 28, 2019 :
    hahaha, don't expect anything from company side..
     

  3. B1569771734294
    Cupcake Oct 28, 2019

    B1569771734294 , Oct 28, 2019 :
    Yeah but they should fix this bug soon. My phone is getting hanged 5-6 times a day after this update
     

  4. Z1570728570619
    Donut Oct 28, 2019

    Z1570728570619 , Oct 28, 2019 :
    i asked abiut this, they again asked me to do the same process of trouble shooting which i was repeatedly doing from the very moment I started using this device. and finally yesterday they asked me to return and refund the device through amazon, as i bought it from there... unfortunately the time for replacement and refund is over. and the other fact is this is a replaced device. the first 7t was giving me lots of issue day by day
     

  5. Flying Jesus
    Donut Oct 28, 2019

    Flying Jesus , via OnePlus 7T , Oct 28, 2019 :
    Is there any chance you can update the font settings to allow users to use product sans font instead of roboto? Or just add another font option to the existing 2?
     

  6. F1570797232076
    Cupcake Oct 28, 2019

    F1570797232076 , Oct 28, 2019 :
    I observed over saturated colors of my wallpaper when I enable finger print lock and swipe up screen to use pattern lock without using fingerprint ..any facing this issue? I thought of keeping screenshot but in screenshot every is fine
     

  7. mrchefrahul
    Cupcake Oct 28, 2019

    mrchefrahul , via OnePlus 7T , Oct 28, 2019 :
    Is Astrophotography coming to OnePlus 7T ?
     

  8. S1571281454888
    Cupcake Oct 28, 2019

    S1571281454888 , via OnePlus 7T , Oct 28, 2019 :
    Hey all I bought one plus 7t last week , it will be really great if someone can provide answers to my 2 issues

    1) I am in New Jersey and I am using AT&T and the phone service keeps on loading even tho I have wifi connected it's turning of the wifi and the services restarts and it's happening frequently and call drops in between.

    2) My battery is being draned real fast even tho I changed to 60 hz display

    Please advise how to resolve these
    thanks
     

  9. Z1570728570619
    Donut Oct 28, 2019

    Z1570728570619 , Oct 28, 2019 :
    don't know
     

  10. N1572326724252
    Cupcake Oct 29, 2019

    N1572326724252 , Oct 29, 2019 :
    Hi. My oneplus 7t camera keeps stopping. cant open portait mode or any other mode. its been only 2 days since i bought it. please help.
     

  11. N1572326724252
    Cupcake Oct 29, 2019

    N1572326724252 , Oct 29, 2019 :
    tried cache cleaning and restarting. still no use
     

  12. D1570712820772
    Cupcake Oct 29, 2019


  13. N1572326724252
    Cupcake Oct 29, 2019


  14. GinoGopinath
    Cupcake Oct 29, 2019

    GinoGopinath , Oct 29, 2019 :
    Hello everyone...I am having OnePlus 7T...there is a lag in color loading icon in contact s....any body having the same
    1572333868882.jpg
     

  15. Krishanu_K
    Cupcake Oct 29, 2019

    Krishanu_K , Oct 29, 2019 :
    The ambient display features like tap to show and pick up your phone to show is not working at times. Is there any fix for the same ?
    The same has also been reported by many other users and reviewers like Geekyranjit.
     

  16. racy jace
    Froyo Oct 29, 2019

    racy jace , via OnePlus 5T , Oct 29, 2019 :
    I believe the macro is a hardware upgrade as the optical sensor moves backwards to allow for the macro mode.
     

  17. racy jace
    Froyo Oct 29, 2019


  18. prasar
    Froyo Oct 29, 2019

    prasar , via OnePlus 7T , Oct 29, 2019 :
    The fingerprint scanner on my new one plus 7T is giving massive issues. Took it to the service centre, they re flashed the latest software, No use! Whatever is near the finger print scanner area just does not function ... Example 1, Cannot cut a call after its over, the red button is exactly where the finger print scanner is and nothing happens when you press it. 2. The last line of the keyboard where the scanner is, namely alphabets V, C and B are not working!!! HUGE issues with V in particular. Tried changing 3 different keyboards, same problem. Space bar is also a huge issue to press. Everything near the fingerprint scanner, just does not respond. Please give a solution quickly
     

  19. V1572378278329
    Cupcake Oct 29, 2019

    V1572378278329 , Oct 29, 2019 :
    hai , I am manikandan from India,have one doubt, oneplus 7T have screen protector or we need to buy new tempered glass?
     

  20. elsworth1983
    Gingerbread Oct 29, 2019