Got a question? We are here for the OnePlus 7T Series AMA.

  1. K1573510236932
    Donut Nov 14, 2019

    K1573510236932 , via OnePlus 7T , Nov 14, 2019 :
    I have received my brand new OnePlus 7T few days ago from ********** as it wasn't available in Tbilsi to order locally. and I noticed one strange bug which other member on Reddit could confirm.

    1. go to locked screen mode
    2. touch with your finger around selfie cam
    3. when the notification bar will try pop down the whole screen flickers in an unhealthy way.

    I hope development team sees my post and can fix it quickly since it really doesn't looking healthy.

    thanks [e]1f618[/e]

  2. Q1573953804714
    Cupcake Nov 17, 2019

    Q1573953804714 , via OnePlus 7T , Nov 17, 2019 :
    Hi, I just received my OnePlus 7t and have noticed my power button is mushy and does not have a nice tactile click to it. The volume buttons do have a nice snappy click. Do I have a defective device or is the power button made to be that way?

  3. Radiking
    Cupcake Nov 17, 2019

    Radiking , Nov 17, 2019 :
    how do i do that? :)

  4. IamgillyPraneeth
    Cupcake Nov 19, 2019

  5. Raf2312
    Cupcake Nov 19, 2019

    Raf2312 , Nov 19, 2019 :
    I was wondering if I was supposed receive a pre installed screen protector on my 7T? I received my 7T 2 days ago and there wasn't one installed.

  6. Z1570728570619
    Donut Nov 20, 2019

  7. D1571378486593
    Cupcake Nov 20, 2019

  8. A1569634075556
    Eclair Nov 20, 2019

    A1569634075556 , Nov 20, 2019 :
    hai, can you tell us what is that update and when it came and for which phone? mine is oneplus7t.
    Thanks in advance

  9. G_Lakshmikanthan_Pudunag
    Donut Nov 20, 2019

  10. weiallin
    Cupcake Nov 21, 2019

    weiallin , Nov 21, 2019 :
    @Raymond Z.


    I have the T-Mobile OP7T and want to know when will we receive the 10.0.6 update and where is the 10.0.5 update because I am still on 10.0.4. I saw that 10.0.6 fixes standby time for the battery and I really need that update. I missed a few alarms because my phone completely died from 25 to 30% after 6 to 7 hours of sleep. How is the standby so bad? I don't like leaving my phone on the charger while I sleep and now I'm always worried the phone will die before I wake up. I always thought Samsung was bad on battery so I made the switch and now I'm starting to regret it, especially getting the TMO version.

    I really hope you guys fix the battery draining issue.

    Just a side note I already reformatted my phone a few times thinking it was an app issue but still having the same issue after. I average a SOT of about 3.5 to 4.5 hours. 5 hours if I'm lucky and let the phone drain to 0. I rarely use my phone during the day due to work. Only a text, emails, browsing and maybe a couple YouTube videos during my commute.

  11. Yogeesha G
    Cupcake Nov 21, 2019

    Yogeesha G , Nov 21, 2019 :
    hi I am Mr Yogeesh from Goa, I own oneplus 7T bought recently. My question is the screen guard which was fixed while buying can be removed and can I fix new one?

  12. A1569634075556
    Eclair Nov 21, 2019

    A1569634075556 , Nov 21, 2019 :

    Yogeesha G

    hi I am Mr Yogeesh from Goa, I own oneplus 7T bought recently. My question is the screen guard which was fixed while buying can be removed and can I fix new one?​

    yes. that can be done bro.
    i am also owner of oneplus7t, I did it

    Yogeesha G likes this.
  13. Advvinay
    Eclair Nov 21, 2019

    Advvinay , Nov 21, 2019 :
    @zake z whether there is any plan to add astrophotography in camera of op7t just like Gcam Thanks

  14. D1572406744864
    Eclair Nov 21, 2019

  15. m00nh4wk
    Cupcake Nov 25, 2019

    m00nh4wk , Nov 25, 2019 :
    op7t camera colour fades after 2x zoom. This don't happen with Google camera.

  16. D1572406744864
    Eclair Nov 25, 2019

  17. LouRock
    Cupcake Dec 1, 2019 at 1:11 AM

    LouRock , Dec 1, 2019 at 1:11 AM :
    Any issues with anyone's 1plus 7 Pro my clock goes back a couple of hrs once in a while not sure why, and what's the best MMS SMS APP to use on it? thanks

  18. G_adarshnholla_adi_MdGw
    Froyo Dec 1, 2019 at 9:44 AM

    G_adarshnholla_adi_MdGw , via OnePlus 7T , Dec 1, 2019 at 9:44 AM :
    where to subscribe to get discount on accessories on OnePlus 7t

  19. G_adarshnholla_adi_MdGw
    Froyo Dec 1, 2019 at 9:51 AM

    G_adarshnholla_adi_MdGw , via OnePlus 7T , Dec 1, 2019 at 9:51 AM :
    I recently purchased OnePlus 7t I have issues with proximity sensors during call. it always get off and Screen will get on due to this some or other option will get activated during call (e.g. Hold, call recording etc..). I kindly request OnePlus team to look into this... if any other having same issue let me know..

    Achman likes this.
  20. B V R
    Eclair Dec 1, 2019 at 12:23 PM

    B V R , via OnePlus 7T , Dec 1, 2019 at 12:23 PM :
    Yes, im also having this proximity sensor issues. while making calls, proximity sensor stopped working and accidently opening screen and opening apps. Also while playing whatsapp voice messages used to hear, same problem happening. kindly please rectify this problem oneplus team.
    Last edited: Dec 1, 2019 at 12:30 PM

    Achman likes this.