Got a question? We are here for the OnePlus 7T Series AMA.

  1. Suhail Ahmed 486
    Cupcake Oct 11, 2019

  2. T1565253301586
    Eclair Oct 11, 2019

    Z1570694353675 likes this.
  3. akks
    KitKat Oct 11, 2019

    akks , Oct 11, 2019 :
    @Zed Z. Had seen the macro mode of 7T pro in developer previews of android 10 in 7pro. But now it's purposefully omitted in the stable OOS 10.0 of 7 series. So my question is, is that macro mode a hardware specific feature of 7T Pro or, is it software feature that may be made available to older 7 series too later on, by software update?

    obakesan likes this.
  4. Ravi Nimkarde
    Donut Oct 11, 2019

    Ravi Nimkarde , Oct 11, 2019 :
    Hello Frnds!!!
    my device is not not charging as per given .
    it is taking 30 minutes to charge about 55% and 1hr nd 20 minute to charge100%
    I think something is wrong there...
    tell me why this is happening

  5. yogsalwani
    Cupcake Oct 11, 2019

  6. Cri_99
    Cupcake Oct 11, 2019

  7. rameshshreyas
    Ice Cream Sandwich Oct 11, 2019

    rameshshreyas , Oct 11, 2019 :
    @@Raymond Z. - OnePlus 7T Series Product Manager (Hardware)
    @@Zake Z. - OnePlus 7T Series Image Product Manager
    @@Zed Z. - OnePlus 7T Series Product Manager (Software)
    @@Bain B. from our E-commerce team

    @Raymond Z. Why was the 7T Pro not having the taller 20:9 aspect ratio, in line with the 7T?
    Why was the size of the alert slider small in the 7T (and the 7) compared to the Pro? What was the rationale behind it?

    @Zed Z. In what cases do the screen reduce refresh rates from 90 to 60 Hz automatically and how much has it improved battery life?
    Is there any hope to bring back AOD or proximity wake the ambient display in future?


  8. Vesko G.
    Froyo Oct 11, 2019

  9. guanyu210379
    Jelly Bean Oct 11, 2019

  10. mayursk
    Gingerbread Oct 11, 2019


  11. #91
  12. L1570824084250
    Cupcake Oct 11, 2019

    T1565253301586 likes this.

  13. #93
  14. meatandy
    Oreo Oct 11, 2019

    meatandy , Oct 11, 2019 :
    @Raymond Z.
    What is the inspiration for the hockey puck style camera module design on the 7T ?

    obakesan likes this.
  15. Topper_Gas
    KitKat Oct 11, 2019

    Topper_Gas , Oct 11, 2019 :
    Why has there been such a large increase for the 7T compared to the 7 in the UK, I could live with the usual 5% increase but a 10% increase to £549 seems a bit steep?

    Also why has the 7T moved to the mainly disliked disc design for the rear camera, rather than the traffic lights design on recent OP phones?

    obakesan likes this.
  16. Levibrod
    Eclair Oct 12, 2019

    Levibrod , via OnePlus 6 , Oct 12, 2019 :
    Why was the non-US 7 successor - the 7t made available in the US, while the US 7pro successor - the 7t pro not made available in the US? The product line is beginning to get confusing.

  17. Dilshan2008
    Eclair Oct 12, 2019

  18. Q1570538165191
    Cupcake Oct 12, 2019

    Q1570538165191 , Oct 12, 2019 :
    @Raymond Z.
    When ever I launch a game the top of the screen where the status bar is it flickers a lot at the top and in some both sides.
    And while playing MINI MILITIA I see less of that what I see on other phones without notch display. To be specific (what I see at 3x they see at 1x so they have advantage...they get larger view)
    The notch display cannot be off and I am having above mentioned problems while playing.
    I am OnePlus 7T user.
    Last edited: Oct 12, 2019

  19. mohitchugh
    Cupcake Oct 12, 2019

    mohitchugh , via OnePlus 7T , Oct 12, 2019 :
    @Zed Z.

    Ambient display not working properly in oneplus 7T

    Tap the screen to show and
    pick up your phone to show options are not working after the phone kept unused for some time. Sometimes it dont work even after restart. Kindly update to solve the issue as soon as possible.

    F1570773831116 likes this.
  20. L1569447708343
    Cupcake Oct 12, 2019

    L1569447708343 , Oct 12, 2019 :
    Is there, or is there going to be a nylon bumper case for the regular 7T? Big mistake if not as that is by far the best type of case Oneplus has ever made.