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Got a question? We are here for the OnePlus 7T Series AMA.

  1. I1582944445150
    Cupcake Feb 29, 2020


  2. RajeshPaanjwani
    Cupcake Feb 29, 2020

    RajeshPaanjwani , via OnePlus 7T , Feb 29, 2020 :
    1+7T
    my what's app messages keeps disappearing , I have to restart my phone to see it.

    went to 1plus service centre and they also could not find the fault

    they formatted my phone and even downgraded the OS

    But no result

    pls help
     

  3. L1576750251281
    Cupcake Feb 29, 2020

    L1576750251281 , via OnePlus 7T , Feb 29, 2020 :
    Hi, I got the phone two months back but the internet is not working with any 4g network. The network settings are all set, I tried everything it's not working though. Please help me with this.
    thanks in advance!
     

  4. peter2p
    Cupcake Feb 29, 2020

    peter2p , via OnePlus 7T Pro , Feb 29, 2020 :
    Hi @Zed Z. thank you and your team for the beautiful creation of the McLaren version of the One+. As a former Samsung addict, I am happy that I have taken the step to continue with the One+. Can I ask you just one thing, can u make the possibility to change the color of the fingerprint image in orange please in one of the next updates. I don't want to root my new toy to make this possible. Thank you, and sorry if this was already requested, Greetings...
     
    Last edited: Mar 2, 2020

  5. chavanss
    Cupcake Mar 1, 2020


  6. Gauransh18
    Cupcake Mar 2, 2020

    Gauransh18 , Mar 2, 2020 :
    Hi @Zake Z. I wanted to know why there is a color difference when I switch lenses on my OnePlus 7T?
    And also how can I get this problem resolved?
     

  7. Prathzz
    Eclair Mar 2, 2020

    Prathzz , via OnePlus 7T Pro , Mar 2, 2020 :
    @zed z Can we have Always On Display and virtual led notification light as a software update? I was using Note 8 before and this is a thing i miss alot in Oneplus Phones as its an ultimate convenience when phone is kept idle. Also if yes when can we expect it?
     

  8. NANDAN_S
    Cupcake Mar 2, 2020



  9. anastechko
    Cupcake Mar 3, 2020


    V1544387248968 likes this.
  10. H1573752931942
    Cupcake Mar 3, 2020


  11. G_Alen_Alex_EvFH
    Cupcake Mar 3, 2020


  12. onerudraplus
    Cupcake Mar 4, 2020


  13. S.Ali369
    Cupcake Mar 4, 2020

    S.Ali369 , Mar 4, 2020 :
    Hey good day, when will you guys be addressing the camera software on the op 7t
     

  14. O1576581319820
    Cupcake Mar 5, 2020


  15. O1576581319820
    Cupcake Mar 5, 2020


  16. SanjeevThakur9013
    Cupcake Mar 6, 2020

    SanjeevThakur9013 , Mar 6, 2020 :
    @David Y. #David Y. #Oneplus @OnePlus

    Hello team ,

    Recently I have purchased the OnePlus 7t and OnePlus 7pro and I can see the battery consumption is very high on one plus 7t can you suggest what is the major cause for that and what I can do to reduce the consumption of battery useses or I have to visit the service center to check my phone ?? and is there any kind of patch you are builting to reduce the battery consumption in OnePlus 7t. how much time will take to fix the issue for battery drain.
     

    NANDAN_S likes this.
  17. V1544387248968 , via OnePlus Community App , Mar 6, 2020 :
    maybe the next update coming out this week will fix that,10.7.0 and don't over bloat your phone with apps that are unnecessary.plus you can keep it plugged in when not using, like in the car,or Warp charge it while you're taking a shower.these new batteries,you can't over charge.cuz people live on there phone's.so pickup a charger for your car.
     

  18. Renders
    Donut Mar 8, 2020

    Renders , Mar 8, 2020 :
    Length of ring time: @Zac Z.
    My 7T rings twice and goes straight into voicemail. Sometimes it doesn't ring at all. I have contacted my carrier (AT&T) and it was setup for the normal 20 seconds. I had them change it to 30 sec ring time and my phone still does the same thing. Please help, is there anywhere I can change this on my phone. I did not have this issue on my OP2
     

    V1544387248968 likes this.
  19. Jshrishyan
    Cupcake Mar 8, 2020

    Jshrishyan , Mar 8, 2020 :
    i know its silly question but i wanna know that how its showing in any images that shot on one plus or by any phone name??