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Got invite but can't seem to order +2

  1. gurcinnamon
    Froyo Sep 26, 2015


    #41
  2. gurcinnamon
    Froyo Sep 26, 2015


    #42
  3. gurcinnamon
    Froyo Sep 26, 2015


    #43
  4. MToland1
    Cupcake Sep 26, 2015

    MToland1 , Sep 26, 2015 :
    I'm in this exact situation. My invite expires in 2 hours, I'm trying to use it and getting the same error as everyone else. I created a ticket. Ridiculous.
     

    #44
  5. zives
    Cupcake Sep 26, 2015


    #45
    MToland1 likes this.
  6. MToland1
    Cupcake Sep 26, 2015

    MToland1 , Sep 26, 2015 :
    Nope still showing out of stock invite required for me.
     

    #46
  7. pmckinney4
    Cupcake Sep 28, 2015

    pmckinney4 , Sep 28, 2015 :
    OnePlus customer service just put the nail in the coffin. They e-mailed today asking for a screenshot of the error. How in the world would I send them a screenshot of the error when they e-mail me 24 hours after the invite expired. Worst customer service ever. Left such a bad taste in my mouth I just ordered a Moto X Pure. Good bye OnePlus.
     

    #47
  8. bigds01
    Eclair Sep 28, 2015

    bigds01 , Sep 28, 2015 :
    Decided to head in a different direction. Frankly the reviews arent that good and will just go get a Samsung 6
     

    #48
  9. zives
    Cupcake Oct 8, 2015

    zives , Oct 8, 2015 :
    The customer support for me was amazing, they tweeted at me and sent me many emails before my invite expired, but they resolved the issue before it ran out, and was able to get t OPT within a week, they bumped my shipping to priority because of the inconvenience. Got it and never looked back. +1 point for customer service.
     

    #49
  10. halo5307
    Eclair Oct 8, 2015

    halo5307 , Oct 8, 2015 :
    If the invite expires because it is out-of-stock, simply chat the support team. Normally they will issue you a new invite.
     

    #50
    Jcespite likes this.
  11. JonathanScape
    Cupcake Oct 8, 2015

    JonathanScape , Oct 8, 2015 :
    Really hope this doesn't happen when i purchase mine whenever that may be :/ but i hope you resolved the issue
     

    #51
  12. Jcespite
    Gingerbread Oct 8, 2015

    Jcespite , Oct 8, 2015 :

    Same with me.. You can use the email link provided or sign into your account and the invite should be there.

    Their site isn't the most user friendly but it's workable...
     

    #52