2
gps while tracking outdoor cycling is not working.

  1. Swadhin Saraf
    Cupcake Feb 11, 2021

    Swadhin Saraf , Feb 11, 2021 :
    Whenever I try tracking my cycling session, it says gps is off even when it's on. I am using one plus 6 and the gps is working fine on the phone. Please help. Thanks.
     

    #1
    X1575089659165 and devchheda_ like this.
  2. devchheda_
    Donut Feb 25, 2021


    #2
    Swadhin Saraf likes this.
  3. Swadhin Saraf
    Cupcake Feb 25, 2021

    Swadhin Saraf , Feb 25, 2021 :
    Yesterday I downloaded strava and used that while I turned my watch on and coincidentally both worked! You can try that out
     

    #3
  4. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Mar 3, 2021

    Ghazala.Yasmeen , Mar 3, 2021 :
    We would like to check this further and have got in touch with you via personal conversation for more details.

    Regards,
    Ghazala
     

    #4
  5. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Mar 3, 2021

    Ghazala.Yasmeen , Mar 3, 2021 :
    We have responded to your concern via personal conversation, please check for the same and let us know if it's working fine.

    Regards,
    Ghazala
     

    #5
  6. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Mar 3, 2021

    Ghazala.Yasmeen , Mar 3, 2021 :
    We are glad to hear that the issue is resolved. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ghazala
     

    #6
  7. Y1575223551912
    Cupcake May 4, 2021


    #7
    nikosdim87 likes this.
  8. EhEhRon
    Cupcake May 10, 2021

    EhEhRon , May 10, 2021 :
    Hello I am experiencing the same issue where my outdoor bicycle session is not being recorded as the GPS does not record the distance. How can this be resolved?
     

    #8
  9. Ivan Magaña
    Cupcake May 14, 2021

    Ivan Magaña , May 14, 2021 :
    I'm facing the same issue, watch it's not recording distance, calories or route. While I'm on a Bike program.

    Would love to have some support to fix this issue.
     

    #9
  10. Reddarian
    Cupcake May 14, 2021

    Reddarian , May 14, 2021 :
    I'm also have the issue of it not recording distance for cycling. GPS seems to work fine for walking, but stays at 0 distance for cycling.
     

    #10
  11. PhillyFan6760
    Cupcake May 18, 2021

    PhillyFan6760 , May 18, 2021 :
    I am having the same issue. Steps seem to be recording and GPS appears to be active. Records time but not speed or distance. I have OnePlus 9.
     

    #11
  12. Dashren10
    Cupcake May 23, 2021

    Dashren10 , May 23, 2021 :
    I am having the issue. I have tried using the app on several rides. But have 0 miles and no mph tracked throughout the rides.
     

    #12
  13. Q1621029896342
    Cupcake May 23, 2021


    #13
  14. Q1621029896342
    Cupcake May 23, 2021


    #14
  15. E1583002068336
    Cupcake May 26, 2021

  16. nikosdim87
    Cupcake Jun 12, 2021

    nikosdim87 , Jun 12, 2021 :
    I have exactly the same issue. 4 times tried outdoor cycling and since gps failed to record my route the workout was not logged. Have a look at these pictures
     

    Attached Files:


    #16
  17. C1623833562688
    Cupcake Jun 19, 2021 at 5:31 PM


    #17