+++ great experience: oneplus repair service +++

  1. tomte Cupcake May 24, 2019

    tomte, May 24, 2019 :
    i just wanna say THANK YOU! for an excellent and pretty fast service.

    the story:

    my op6t dropped on the street - the display was broken, dents and scratches all over the frame.

    # monday: i applied to the oneplus repair service. short after i got a pickup&return voucher per email
    # tuesday: ups picked up the package and delivered it to "Europa Connection B.V.", netherlands.
    # wednesday: email from netherland to confirm the repair costs of 134€. after confirmation i got a payment request via paypal. payed!
    # thursday: my op6t came back. display and frame replaced - it simply looks like a new one.

    the whole process went super fast, with all welcome notifications and excellent finish on my phone - absolutely thrilled!

    thanks so much and a great praise to oneplus and Europa Connection B.V. - great job!


    Rajat Gupta, SeeBeeEss and ironass like this.
  2. Cervantes Lollipop Moderator May 24, 2019

    Cervantes, May 24, 2019 :
    You are welcome to the One Plus user forum

    Thank you for your comments towards One Plus for a good technical service

    Thank You, Cervantes, Forum Moderator

    buntycubal and Kytharsis like this.
  3. tomte Cupcake May 24, 2019

    tomte, May 24, 2019 :
    you're welcome!
    i was really excited :)