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Display Green and white screen flickering with strong light and auto brightness

  1. GioMez
    Froyo May 26, 2018

    GioMez , May 26, 2018 :
    Hi everyone, I just recived my OnePlus 6 and I love it!
    However I noticed a strange bug: with auto brightness on and a strong light hitting the sensor (eg: direct sunlight) the screen strongly flickers in green and white.
    This also depends on the opened app; for example: i have this problem using Chrome and Amazon apps, but not with Google news.



    I think maybe it's a software related issue with the auto brightness. Does anyone else noticed this?
     

    #1
    G_Kevin_Goujon_oeLQ likes this.
  2. GioMez
    Froyo May 27, 2018

    GioMez , May 27, 2018 :
    The problem seems also to happen with brightness level above 50%. As I said certain apps seem to be immune.
     
    Last edited: May 27, 2018

    #2
  3. G_Kevin_Goujon_oeLQ
    Cupcake May 27, 2018


    #3
    GioMez likes this.
  4. GioMez
    Froyo May 27, 2018

    GioMez , May 27, 2018 :
    Unfortunately a factory reset and a reflash don't solve the problem.
     

    #4
  5. BMCooper
    Cupcake May 28, 2018

    BMCooper , May 28, 2018 :
    Hi- I have the one plus 6- and I don't experience these issues. What I get is inconsistent brightness.
     

    #5
  6. GioMez
    Froyo May 29, 2018

    GioMez , May 29, 2018 :
    Update: it seems to be related to the notch, somehow. When the area around the notch is black (and the brigthness above 50%) the problem appears.

    Thursday I have a remote session to try to address the problem.
     

    #6
  7. NeVeR_SeTTLe
    The Lab - OnePlus 6 Reviewer May 29, 2018

    NeVeR_SeTTLe , May 29, 2018 :
    It's a bug. Please let OnePlus know and submit a bug report here: https://forums.oneplus.net/feedback/
     

    #7
    GioMez likes this.
  8. GioMez
    Froyo Jun 1, 2018

    GioMez , Jun 1, 2018 :
    I had a remote support session with a L2 expert and it turned out that it is ha hardware related issue, so I did a RMA.

    In this case you should check if it is a hardware problem for you too.
     

    #8
  9. adeshr
    Cupcake Sep 19, 2018

    adeshr , Sep 19, 2018 :
    I have same issue in OnePlus 5T now.and it occurs when brightness is below 10% also
     

    #9
  10. rafaelmagalhaes18
    Cupcake Feb 25, 2019


    #10