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Green line across display via OnePlus 7T

  1. AANANDABHISHEK
    Cupcake Jul 6, 2020

    AANANDABHISHEK , via OnePlus 7T , Jul 6, 2020 :
    1594045998517.jpg

    Today while using I suddenly noticed there is a green line from top to bottom of the phone. there is no problem in touch. I have tried rebooting many times but can't fix it. is there any suggestion or I need to go to service center , Is there anybody facing same problem ?? My device is in warranty period
     
    Last edited: Jul 6, 2020

    #1
  2. lane_
    Donut Jul 6, 2020


    #2
  3. Manveet
    Gingerbread Jul 6, 2020


    #3
  4. F1592583143766
    Cupcake Jul 12, 2020

    F1592583143766 , Jul 12, 2020 :
    Bro I also facing same issue , greenish tint in upper side of the display . I brought the phone 14 days ago . customer service executive said that is normal . Is that normal ??
     

    #4
  5. C1562059347211
    Cupcake Jul 12, 2020


    #5
  6. Vicky_cbe
    KitKat Jul 12, 2020

    Vicky_cbe , via OnePlus 7T , Jul 12, 2020 :
    Not at all normal.
    Either return the phone or get it replaced asap
     

    #6
    F1592583143766 likes this.
  7. F1592583143766
    Cupcake Jul 13, 2020


    #7
  8. F1592583143766
    Cupcake Jul 13, 2020

    F1592583143766 , Jul 13, 2020 :
    Is that possible if I replace the screen after 3 or 4 month ? Because I am in red zone area ,and all service centres are closed for some days .
     

    #8
  9. Vicky_cbe
    KitKat Jul 13, 2020

    Vicky_cbe , via OnePlus 7T , Jul 13, 2020 :
    Yes but you won't be able to return via Amazon. You need to go into a nearby service center and get it repaired. But I would refrain from doing if the issue is very mild. Because once the device is opened then the water protection glue will mostly probably be gone. If you have amazon return period then opt for it immediately and wait for red zone to be lifted.
     

    #9
    F1592583143766 likes this.
  10. F1592583143766
    Cupcake Jul 13, 2020

    F1592583143766 , Jul 13, 2020 :
    Yes u are right but return period of my product is 10 days only .
     

    #10
  11. Vicky_cbe
    KitKat Jul 13, 2020

    Vicky_cbe , via OnePlus 7T , Jul 13, 2020 :
    Insist with amazon saying lockdown and redzone and you didn't know what to do. They will understand.
     

    #11
  12. F1592583143766
    Cupcake Jul 13, 2020


    #12