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green line thru pics taken

  1. BadAssBritches
    Honeycomb Aug 26, 2018

    BadAssBritches , Aug 26, 2018 :
    I sell stuff online, so my pics of items need to be accurate. I'm finding a green line thru alot of my pics like this one below. Can anyone else see it? I don't know how many of my pics are like this but the link to my items for sale is REMOVED BY MOD . Hope I don't have to redo all of them. Or perhaps it's an issue on the site I sell on.
    View attachment 851110
     
    Last edited by a moderator: Aug 26, 2018

    #1
  2. kaushaldevy
    KitKat Aug 26, 2018


    #2
  3. BadAssBritches
    Honeycomb Dec 19, 2018

    BadAssBritches , Dec 19, 2018 :
    I don't want to remove by editing, I don't have time, and my phone should not have this defect. It could be costing me tons of business bc potential buyers don't want to ask if it's an error, they just assume the product is damaged. I think one plus should offer free trade in upgrade, then they can figure out what the issue is on my device.
    1545208966081.jpg

    1545208966177.jpg

    View attachment 894306

    1545208966240.jpg

    1545208966272.jpg

    1545208966282.jpg
     

    #3
  4. dsmonteiro
    Community Consultant Staff Member Dec 19, 2018

    dsmonteiro , Dec 19, 2018 :
    Seems to be a hardware issue. You need to contact support to have your device looked at and fixed, as this is a community forum. Here's the link for support: https://www.oneplus.com/support
     

    #4
    christinawright likes this.
  5. A1548880848467
    Cupcake Jan 30, 2019


    #5
  6. Deactivated User
    Jan 31, 2019


    #6